HSBC PPI Letter

Bermonia

“Detective Ineptitude” sounds like it would make for a great Netflix series lol

SonOf

RedBarman wrote: »

Thanks for managing to read the first 3 sentences I wrote, I guess the 4th was asking too much.

I suggest you read your post again because it is unclear. Hence why I asked for clarification.

If they turned your enquiry into a complaint automatically then they would not have the information as to why you think it was missold or any of the details of your situation at the time. This is why they send out the form.

You then said in your post...

but they already have a complaint from me.

This reads that you have made a complaint as well. In which case, you would have given them details of the complaint and circumstances and the form may not be required.

hence the question asking which it is.