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mail forwarding problems

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Comments

  • slopemaster
    slopemaster Posts: 1,584 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes, that is weird, both of us (me, and the person I am getting mixed up with) have had things correctly re-directed in between the things wrongly redirected.


    Also, I think this may have been happening occasionally for some time before I became aware of it recently. It so happened that the things that never arrived were all from the same organisation, and I suspected them of not having sent them, because as far as I knew my mail was arriving fine.
  • slopemaster
    slopemaster Posts: 1,584 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    In case it helps anyone else in future, after a LOT of digging I found this


    [EMAIL="customerresolution@royalmail.com"]customerresolution@royalmail.com[/EMAIL]

    Escalated Customer Resolution Team, Royal Mail, PO Box 466, Plymouth, PL9 7HJ.



    It's not on their website, they don't like to give it out it seems
  • BooJewels
    BooJewels Posts: 3,139 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Thanks for that slopemaster (I visualise you as a downhill skier) - I'll keep it in mind if my issue develops any further. I'm hoping it was a temporary glitch over the busy festive period. Although it might explain a couple of things I've never received that were sent to my father.
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