Vehicle warranty

DaveW007

I purchased a used vehicle last January/February from a main dealer and the vehicle came with 2 years’ worth of MOT and 2 years servicing (parts and labour). The main dealer has since been taken over although the building, staff etc remains the same.

I have booked in my vehicle for its first MOT and service (first for me) and have been advised that the MOT and service is now chargeable due to the company takeover! The advisor did state that they will try to honour the first MOT as a goodwill gesture.

This is now a cost I have not budgeted for and I have received no correspondence informing me that the MOT and servicing would be invalid.

Any help or advice would be appreciated.

Thanks

davidmcn

Depends what you mean by "taken over". The agreement you have is still enforceable against the original dealer - so, is that a limited company which still exists? If all that has happened is the shareholders have changed, the "takeover" is irrelevant. If it's now a different legal entity, the fact they have the same trading name and staff doesn't mean they have to abide by the previous dealer's commitments.

bigisi

Misleading thread title, this is nothing to do with 'warranty'.

mattyprice4004

Sounds fair enough to me - if the original company isn't there any more, then you have no right to demand the service or MOT from the new one.

The exact details of what you can do next will hinge on what exactly happened to the company you gave your money to - in the meantime I'd take the 'free' MOT with grace and follow up with the original company.

greyteam1959

I would check any paperwork you have closely.
The MOT / servicing deal could possibly have been provided by a third party ??

shaun_from_Africa

How did you pay for the car (any part of it on credit?) and do you have written evidence that the first 2 years services and MOT were to be included?

If so then provided that the car didn't cost more that £30k, you should have a valid "section 75" claim:
https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases/#what
against the credit provider for the cost of the MOT's and services