Customs Clearance Charges charged after delivery - DHL

Selector

The_Rainmaker wrote: »

Aye right!

Just await your court papers.

So you've got no experience of this then? Cool.

Selector

powerful_Rogue wrote: »

There's your issue. When importing from outside the EU into the UK you should research the process and duties/VAT etc.

Ignorantia juris non excusat or ignorantia legis neminem excusat.

As you didn't opt to do self clearance, then the obligation is on you to pay the duties/levies.

No-ones being judgemental, it's just that you're not hearing what you want to.

Thank you, again.
Quite a few replies have passed judgment.
I don't want to hear anything except what people know. As opposed to what they think (perversely accompanied by little digs all over the place). And terse responses with no explanation outside of, "you owe it, so pay it" are not useful to me..... or anybody else, I should think.
Like I said, I've be importing from outside the EU for over three decades so there's no ignorance on the matter here.
According to the UK government, the obligation sits with me if I want to receive the goods. At the rate duty's been levied, I have no use for goods and the goods should have been returned. I can't see how being in or outside the EU changes anything regarding obligations/liabilities to pay duty. Duty is due when duty is due.
But, I don't understand what part of the following from the UK government is difficult to understand and, as yet, not a single response has even attempted to address or explain it:

'Tax and duty
You’ll be contacted by Royal Mail, Parcelforce or the courier company explaining how to pay any VAT, duty and fees for dealing with customs. They’ll normally hold your parcel for about 3 weeks. If you haven’t paid the fee by then, it’ll be sent back'.

The above is not what I want to hear, it's simply the way things work according to the UK government website on importing goods from abroad.
And just as I didn't opt for self-clearance, neither did I opt for goods to be cleared by anybody else.

custardy

Selector wrote: »

And just as I didn't opt for self-clearance, neither did I opt for goods to be cleared by anybody else.

So you opted for a bespoke personal service?

powerful_Rogue

Selector wrote: »

Thank you, again.
Quite a few replies have passed judgment.
I don't want to hear anything except what people know. As opposed to what they think (perversely accompanied by little digs all over the place). And terse responses with no explanation outside of, "you owe it, so pay it" are not useful to me..... or anybody else, I should think.
Like I said, I've be importing from outside the EU for over three decades so there's no ignorance on the matter here.
According to the UK government, the obligation sits with me if I want to receive the goods. At the rate duty's been levied, I have no use for goods and the goods should have been returned. I can't see how being in or outside the EU changes anything regarding obligations/liabilities to pay duty. Duty is due when duty is due.
But, I don't understand what part of the following from the UK government is difficult to understand and, as yet, not a single response has even attempted to address or explain it:

'Tax and duty
You’ll be contacted by Royal Mail, Parcelforce or the courier company explaining how to pay any VAT, duty and fees for dealing with customs. They’ll normally hold your parcel for about 3 weeks. If you haven’t paid the fee by then, it’ll be sent back'.

The above is not what I want to hear, it's simply the way things work according to the UK government website on importing goods from abroad.
And just as I didn't opt for self-clearance, neither did I opt for goods to be cleared by anybody else.

The part I highlighted in bold shows your lack of knowledge on the matter. Imports from outside the EU are subject to duties/taxes and/or levies.


Also, by not opting for self clearance, you have legally opted for the goods to be cleared by the delivery company.

Selector

powerful_Rogue wrote: »

The part I highlighted in bold shows your lack of knowledge on the matter. Imports from outside the EU are subject to duties/taxes and/or levies.
Also, by not opting for self clearance, you have legally opted for the goods to be cleared by the delivery company.

This isn't meant to be confrontational. Alcohol and tobacco??? And yet you think that's my demonstrating a lack of knowledge instead of proving sound knowledge and understanding. I've told you I've been doing this for decades. I know how this works. I receive goods from all over the world including the EU.
My final line about not opting in was meant to be a tad tongue in cheek. But only a tad.
I've not 'legally' opted for anything according to the UK government website.
In the meantime, I've written to DHL asking under what authority they paid duty, supposedly, 'on my behalf' and asking under what legislation they have created a debt in my name.
I expect them to come back saying, "None, whatsoever'.

.

powerful_Rogue

Selector wrote: »

This isn't meant to be confrontational. Alcohol and tobacco??? And yet you think that's my demonstrating a lack of knowledge instead of proving sound knowledge and understanding. I've told you I've been doing this for decades. I know how this works. I receive goods from all over the world including the EU.
My final line about not opting in was meant to be a tad tongue in cheek. But only a tad.
I've not 'legally' opted for anything according to the UK government website.
In the meantime, I've written to DHL asking under what authority they paid duty, supposedly, 'on my behalf' and asking under what legislation they have created a debt in my name.
I expect them to come back saying, "None, whatsoever'.

.

Alcohol and tobacco are a totally different ball game, and not what's being discussed here.
Your knowledge is serverly lacking for someone that has apparently imported goods for decades. You should know that as the importer, you are responsible for the customs declaration placed on the package and any duties/taxes imposed.

It appears you have your own agenda and don't want to listen, so will leave you to it.

scorsagian

I don't understand also why the courier presumes you know all the charges and fees so pays the duty to them without your permission. They must be making more money out of all this and taking it for granted you will reinburse them, without your permission first !
DHL even lies to you that if you don't pay up within three days, your parcel will be incinerated.
How can all the hollier than thou posters on here be so down on you and your valid argument when DHL pull stunts like threatening to destroy packages!
My seller lied to me about about any charges/taxes but this lot on here just bang on about, you should have known this that and the other! !

scorsagian

Not argumentative this bunch at all.lol apparently, it is just the posters that are! Heard it all now.

powerful_Rogue

scorsagian wrote: »

I don't understand also why the courier presumes you know all the charges and fees so pays the duty to them without your permission. They must be making more money out of all this and taking it for granted you will reinburse them, without your permission first !
DHL even lies to you that if you don't pay up within three days, your parcel will be incinerated.
How can all the hollier than thou posters on here be so down on you and your valid argument when DHL pull stunts like threatening to destroy packages!
My seller lied to me about about any charges/taxes but this lot on here just bang on about, you should have known this that and the other! !

The importer is legally responsible for the information on the customs declaration. A such, if the importer wishes to self declare, he/she should get the exporter to write "goods to be Customs cleared by the importer" on the customs declaration. Once this package arrives in the UK, customs will clear the item and invoice you for any duties/taxes. Once paid, you can collect or arrange the item to be delivered to you. However, this process can take a while.

If you do not ask the exporter to write "goods to be Customs cleared by the importer", then you are asking the delivery company to carry this out on your behalf.

Everyone has a choice when importing goods to the UK, it's just that people fail to do their research and understand their legal liabilities.

The fact your seller lied to you is not the fault of Customs or the delivery company. You should do your own due diligence when importing to be on the safe side.

Selector

mattyprice4004 wrote: »

What is it with all these 'tell me what I want to hear, or you're wrong' threads recently?

You can guarantee these are the exact same people that'd moan if the parcel was held until Customs were paid.
Also as a side note, you can't just not pay the charges if you're notified before delivery, and expect a refund from the seller - you should be familiar with the rules regarding duty and VAT on imports in your country, it's not the seller's problem and you absolutely can't expect them to be out of pocket on the return coming back to them because of your unfamiliarity.

I export and import from most countries, and if a customer decided to let a parcel be returned due to import charges due they'd unfortunately be liable for both the outgoing and return postage charges.

Yeah, yeah, you little bunch of insular gangsters. Chatting stuff, bluff and nonsense among yourselves.
You, blatantly, have nothing to offer.
I've said it before and I'll say it again now; a reasonable and thinking person would be excused for thinking a number of contributors to these forums are on the payroll of others.
You've said, Jack. And substantiated even less.
Thank you for your non-contribution.