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PCN from LPS Ltd - Issue date is different on letters

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  • Fruitcake
    Fruitcake Posts: 59,463 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No problem, here are the images. I can't post the direct links as I don;t have enough posts unfortunately

    These are the original letters that were sent
    NTK [url]http s://i.imgur.com/o77y7B8.jpg[/url]
    Reminder Letter [url]http s://i.imgur.com/0Pa4Rva.jpg[/url]

    These are the letters that were received by email (in PDF form, i still have the original email saved) from LPS after issuing a SAR to them
    NTK [url]http s://i.imgur.com/Y9jYOK8.png[/url]
    Reminder Letter http s://i.imgur.com/2bWhGB4.png

    These are the original letters that were sent
    NTK https://i.imgur.com/o77y7B8.jpg
    Reminder Letter https://i.imgur.com/0Pa4Rva.jpg

    These are the letters that were received by email (in PDF form, i still have the original email saved) from LPS after issuing a SAR to them
    NTK https://i.imgur.com/Y9jYOK8.png
    Reminder Letter https://i.imgur.com/2bWhGB4.png
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Fruitcake
    Fruitcake Posts: 59,463 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Assuming that all four documents have the same PCN/NTK number, complain to the DVLA and BPA that you have been sent falsified documents by the scammers. Include the copies of the docs as evidence.

    Also complain to the ICO, and of course the landowner and your MP.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Yes, all four have the same reference number, I just noticed that the NTK sent via the SAR also has different wording to the original post NTK :exclamati

    Thank you for your help with that and for posting the links
  • Fruitcake
    Fruitcake Posts: 59,463 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 January 2020 at 10:54PM
    Yes, all four have the same reference number, I just noticed that the NTK sent via the SAR also has different wording to the original post NTK :exclamati

    Thank you for your help with that and for posting the links

    Just double check everything else matches, same VRM, same location, same times etcetera, and check the wording on the back then make the complaints in writing.

    Just out of interest, was this a double dip or was the vehicle really on site for 10 hours?
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Just out of interest, was this a double dip or was the vehicle really on site for 10 hours

    The vehicle had a permit for the car park as there are offices/restaurants there and there was the barrier to get in and out. At some point I believe the owners changed and there was an issue with these getting transferred over or something and the barriers just stayed up all the time. The new company informed everyone not to worry and they'll get any charges cancelled which in the end didn't happen and everyone was told to just appeal them instead.
  • Fruitcake
    Fruitcake Posts: 59,463 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 January 2020 at 11:09PM
    Thanks for that.

    Meanwhile, you have a paper NTK, a paper reminder, and an electronic reminder all stating the PCN was issued on the 26th of September 2018 following an alleged event on the 7th. Three documents all of which state the NTK arrived too late for keeper liability to apply.

    In contrast you have an electronic NTK with a falsified date. This is definite cause for serious complaints to be made.

    Luckily the electronic false NTK is a pdf and thus you cannot be accused of having doctored it, unlike the scammers. Keep the emails and docs very safe.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
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