We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
We're aware that some users are currently experiencing errors on the Forum. Our tech team is working to resolve the issue. Thanks for your patience.

What happens to my NatWest Pending Rewards

Hi all

I'm switching my bank account away from Natwest to Starling. I currently have the Natwest Reward current account.

I have about £5 in cleared rewards and probably around £14 in pending, as I also used (up until this month) their Reward Credit Card for purchases paying off in full each month.

I've been accepted for an Amex Platinum Cashback card so the NatWest card is also redundant. I've closed the card, if I close the bank account via CASS, does anyone know what happens to the pending and ready-to-bank rewards? Assuming they aren't forfeited, how do I bank them if my Natwest accounts are closed?

Comments

  • Never mind - I found it buried in the terms!

    Might help someone else so I've pasted it below:

    "After your MyRewards is closed, you’ll have 90 days to use your Rewards balance. You can only exchange your Rewards balance for money and transfer it into a bank account (the account doesn’t need to be held with NatWest) by contacting the Customer Service Team on 0370 901 6790 (Minicom 0800 027 1395)."
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.5K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.4K Work, Benefits & Business
  • 604.2K Mortgages, Homes & Bills
  • 178.5K Life & Family
  • 261.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.