What happens to my NatWest Pending Rewards

withaspritz

Hi all

I'm switching my bank account away from Natwest to Starling. I currently have the Natwest Reward current account.

I have about £5 in cleared rewards and probably around £14 in pending, as I also used (up until this month) their Reward Credit Card for purchases paying off in full each month.

I've been accepted for an Amex Platinum Cashback card so the NatWest card is also redundant. I've closed the card, if I close the bank account via CASS, does anyone know what happens to the pending and ready-to-bank rewards? Assuming they aren't forfeited, how do I bank them if my Natwest accounts are closed?

withaspritz

Never mind - I found it buried in the terms!

Might help someone else so I've pasted it below:

"After your MyRewards is closed, you’ll have 90 days to use your Rewards balance. You can only exchange your Rewards balance for money and transfer it into a bank account (the account doesn’t need to be held with NatWest) by contacting the Customer Service Team on 0370 901 6790 (Minicom 0800 027 1395)."