Wren Kitchen

Newuser0

Hi everyone,

I have ordered a kitchen from Wren a week ago but stuck on two colours. We’ve gone for a shaker kitchen but torn between pebble and mushroom - both different shades of grey.

We really like the mushroom as it has a warmer undertone than pebble. However, in some lights the colour looks cream. Especially in their showroom in certain lights it’s grey and others it has a creamy look (we don’t want the creamy colour).

I was hoping maybe someone on this site has ordered and living/lived with a mushroom colour kitchen from Wren, and can give us more insight as to what the colour actually looks like in a house?

Thanks in advance !

Sedge123

Can you ask if you can borrow a sample door. You need to see what it looks like as a colour in your kitchen with the way the light falls at different times of day. It can and will look totally different in your kitchen depending on the light.

If they will not lend you a sample door I would be very cross, it’s such a lot of money to pay for something if you’re not totally sure on the colour.

searchlight123

what it looks like in someone else's kitchen is not relevant to you. source of natural light and type of electric light used will alter the colour of doors. LED lighting using warm white / cool white or daylight will all look different so will south facing windows as opposed to north etc.

best to borrow a door and check in your own envirinment. if they won't provide one consider it a lucky escape and buy elsewhere. have you checked out wren's feedback online?

babyblade41

Be careful with Wren .. relatives had very poor experience and very over priced . Their fitting was awful .

Newuser0

Thank you everyone for your replies.


I'll have to ask them for a sample door and see what its like in my kitchen.


I've read all the feedback online which I wasn't happy with, however I have a family member who works there and couldn't turn down the deal! The likes of Homebase, Magnet or Howdens couldn't come cheaper, even local independents were only couple hundred pounds cheaper but gave a lot less guarantee.


Fitting I'll be getting done myself, I definitely wont be paying Wren's £3k fitting charge when I can get it for approx. £1500 or cheaper!

VfM4meplse

babyblade41 wrote: »

Be careful with Wren .. relatives had very poor experience and very over priced . Their fitting was awful .

I'm in the very tentative stages of planning a new kitchen - might not happen for another 18-30 months - but everything I have heard about Wren amounts to a big red flag. I don't know how it is so many new stores are popping up all over the place?!

Aylesbury_Duck

Newuser0 wrote: »

Thank you everyone for your replies.


I'll have to ask them for a sample door and see what its like in my kitchen.


I've read all the feedback online which I wasn't happy with, however I have a family member who works there and couldn't turn down the deal! The likes of Homebase, Magnet or Howdens couldn't come cheaper, even local independents were only couple hundred pounds cheaper but gave a lot less guarantee.


Fitting I'll be getting done myself, I definitely wont be paying Wren's £3k fitting charge when I can get it for approx. £1500 or cheaper!

That's how all the complaint stories start. I hope you aren't back here in a few weeks for advice on how to deal with problems.

Aylesbury_Duck

VfM4meplse wrote: »

I'm in the very tentative stages of planning a new kitchen - might not happen for another 18-30 months - but everything I have heard about Wren amounts to a big red flag. I don't know how it is so many new stores are popping up all over the place?!

Because people "can't turn down the deals" they offer. The headline pricing is very attractive.

Newuser0

On forums you’ll only ever read horror stories as that’s what people do. They have a problem and run on to the forum, but how many people love something and come on a forum to rave about it? It’s quite rare.

But as I have a family member working there, I have a lot more confidence than if they weren’t.

Aylesbury_Duck

Newuser0 wrote: »

On forums you’ll only ever read horror stories as that’s what people do. They have a problem and run on to the forum, but how many people love something and come on a forum to rave about it? It’s quite rare.

But as I have a family member working there, I have a lot more confidence than if they weren’t.

That's true, complainants are more vocal than satisfied customers, but I've heard enough complaints with a common theme to be deterred from using them.

Just be careful with buying from them and using your own fitter. It's usually better to pay a fitter to supply and fit, so that any problems and resulting delays are dealt with by the fitter. Definitely don't book the fitter until you've at least double-checked that everything has arrived, that it's all correct in terms of dimensions, etc and that nothing is broken. You hear a lot of stories of people booking fitters to fit kitchens they've bought themselves and losing loads of time and money whilst they try and sort out missing, non-fitting or damaged items the fitter discovers when the arrive.

Newuser0

Thank you! I’ll be sure to check everything is okay.

Hopefully I’m not one of those customers that is left unsatisfied. But if I am, you’ll be the first to hear it ha