Question for Electricians - Cooker Installation

kinger101
kinger101 Posts: 6,557 Forumite
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Hi

Was supposed to have a cooker installed by a certain chain of electrical goods retailers today. When they arrived, they refused to install because the circuit had a 45A breaker installed rather than a 32A breaker. They said it would trip the circuit.

Edited to add - there is also a 13A socket on the same circuit.

(a) is this correct?
(b) and if so, wouldn't it be a fairly simple job for them to just change it themselves bearing in mind they're charging £100 for the installation.

Thanks
"Real knowledge is to know the extent of one's ignorance" - Confucius

Comments

  • GDB2222
    GDB2222 Posts: 25,958 Forumite
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    Perhaps you had better say what make/model teh cooker is.

    Is the 13A socket on the cooker switch?

    On the face of it, a cooker that draws up to 32A clearly won't trip a 45A circuit. What is more even with the socket, it's within regs. So, goodness knows what the problem is.

    It takes 10 minutes to connect up a cooker, so perhaps you should get a qualified electrician in to do the job and get your £100 returned.
    No reliance should be placed on the above! Absolutely none, do you hear?
  • Ectophile
    Ectophile Posts: 7,869 Forumite
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    a) No.
    b) The person who came round is just barely qualified to shove some wires into terminals and do up the screws. They are not going to start fiddling with your consumer unit.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • kinger101
    kinger101 Posts: 6,557 Forumite
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    GDB2222 wrote: »
    Perhaps you had better say what make/model teh cooker is.

    Is the 13A socket on the cooker switch?

    On the face of it, a cooker that draws up to 32A clearly won't trip a 45A circuit. What is more even with the socket, it's within regs. So, goodness knows what the problem is.

    It takes 10 minutes to connect up a cooker, so perhaps you should get a qualified electrician in to do the job and get your £100 returned.

    Yes, the 13A socket is part of the cooker switch.

    It's a Kenwood CK306, which is a gas hob / electric oven.

    It's rated at 2270W for the electric.

    I paid for the premium service as I wasn't sure of regs for gas / electric installations, so wanted them to do the install and take the old one away.

    It was wife in when it arrived, but the lower rating tripping the 45A breaker sounded fishy. I though perhaps it needed changing down to a 32A so it would trip if something went wrong.

    I did try phoning Currys to see if someone had their wires crossed (no pun intended) but the guy who was supposed to install it merely wrote "sparkie" - which the guy on the end of phone thought was "sparks". I did ask him how it was possible he worked at an electrical goods retailer and had never heard of the term "sparkie" but he said he was trained only to answer the phone. At which point the order was cancelled.
    "Real knowledge is to know the extent of one's ignorance" - Confucius
  • TELLIT01
    TELLIT01 Posts: 17,768 Forumite
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    A 45A rated appliance would trip a 32A breaker, but not the other way round. The guy doing the installation simply didn't know what he was talking about.
  • grumbler
    grumbler Posts: 58,629 Forumite
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    TELLIT01 wrote: »
    A 45A rated appliance would trip a 32A breaker, but not the other way round. The guy doing the installation simply didn't know what he was talking about.
    Especially when the appliance is just 10A, not 32A.
    What an idiot!
  • GDB2222
    GDB2222 Posts: 25,958 Forumite
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    grumbler wrote: »
    Especially when the appliance is just 10A, not 32A.
    What an idiot!

    The instructions say to connect via a 13 amp fused spur. It might be helpful to downgrade the MCB to 32 amps, but I am not aware of any requirements to do so.

    It may be best to get an electrician in. You’re also going to need a gas safe fitter to connect up and do a pressure drop test.
    No reliance should be placed on the above! Absolutely none, do you hear?
  • markin
    markin Posts: 3,860 Forumite
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    Its possible the short wire to the oven is to small for a 45a, did he reuse the old wire or did the oven come with a 13amp rated wire?
  • kinger101
    kinger101 Posts: 6,557 Forumite
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    markin wrote: »
    Its possible the short wire to the oven is to small for a 45a, did he reuse the old wire or did the oven come with a 13amp rated wire?

    Can't answer that one I'm afraid. The oven stayed on the van. He left no written details on what the problem was. I wasn't there. So the very little information I have is second hand from wife.
    "Real knowledge is to know the extent of one's ignorance" - Confucius
  • GDB2222
    GDB2222 Posts: 25,958 Forumite
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    According to the instructions the fitter needs to supply his own 1.5mm cable.
    No reliance should be placed on the above! Absolutely none, do you hear?
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