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Balance transfer mistake

Jhatton11
Posts: 1 Newbie
in Credit cards
I did a balance transfer just before Christmas from amex to an M&S card with 0% interest on balance transfers. I made a huge mistake and entered the wrong card details on the card I was transferring from.
After speaking to M&S they have said the account details I put in doesn't seem to exist. The balance hasn't cleared from the account details I used. Despite this M&S are struggling to reverse the balance transfer and I have taken on £990 more extra debt by inputting the wrong details on the transfer.
My question - will M&S eventually be able to reverse and fix this mistake or will I be stuck with nearly £1000 of debt I didnt incur/spend myself all because of a mistake?
After speaking to M&S they have said the account details I put in doesn't seem to exist. The balance hasn't cleared from the account details I used. Despite this M&S are struggling to reverse the balance transfer and I have taken on £990 more extra debt by inputting the wrong details on the transfer.
My question - will M&S eventually be able to reverse and fix this mistake or will I be stuck with nearly £1000 of debt I didnt incur/spend myself all because of a mistake?
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Comments
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It'll sort itself out.0
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If the real card number you typed in exists then they have had a free balance transfer - yes you will be expected to pay this UNTIL they can sort it out.0
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wiseonesomeofthetime wrote: »If it does not exist, how can it hold a balance to transfer across to your M&S card?
Or am I missing something here?0 -
I made a huge mistake and entered the wrong card details on the card I was transferring from.
My question - will M&S eventually be able to reverse and fix this mistake or will I be stuck with nearly £1000 of debt I didnt incur/spend myself all because of a mistake?
Yep. Why is there a extra £1K of debt?
As you said it was your mistake.
Have you contacted Amex re this?Life in the slow lane0
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