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Black Horse PPI

Hi. I recently put a few claims in for PPI mis selling, both for myself and my late husband, and as things stand at the moment they are being looked into.
One of the companies was Black Horse, and just before Xmas I received a letter from them saying that they needed more information and to complete the enclosed questionairre. Ha, more like an essay than a questionairre, its 12 pages worth!! :( The thing is some of the questions they are asking, I honestly can not remember the answers too. Not only that, as I put a claim in for my late husband with Black Horse, as well as myself, I dont know whose information they want. The first page asks for the policy/account number, I haven't got a clue as we are talking years ago, but on the letter that came with this questionairre, in the top right hand corner, it lists 6 loan account numbers (at least I think thats what they are). But I dont know if they are loans for me or for my late husband. Therefore I would be very grateful if anyone could offer advice on the best way to deal with this. Obviously I don't want to get things wrong and then the PPI claim be refused, and they want me to reply within 14 days.


Thanks :)

Comments

  • If you haven't got the information, or don't know the information, leave them sections blank, you can only fill in what you know / remember.
    Mortgage started 2020, aiming to clear 31/12/2029.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you dont remember, say ao. Thats the truth
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
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