emanualonline.com Do not use them!

Do not buy a manual from https://www.emanualonline.com, I bought one and it was extremely poor quality, lots of parts listed were missing and the diagrams hardly legible. After a month of complaining and asking for my money back they avoid any conversation about returning your money even though the website says they offer a 30 day money-back guarantee. They will offer you more manuals and when I looked into their site further they have over 20 versions of the same car manual, basically copies they have gleaned from the internet, not even bothering to change the titles. Their phone is a premium rate number so be warned not to call them either.

I am raising a claim for my money back via Paypal.

Comments

  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    edited 23 December 2019 at 2:18PM
    Seller of copyright-theft knock-offs turns out to be disreputable.

    Who'daguessed?

    Edit: And almost all the "reviews" of the obviously-Haynes-knock-off they list for my car are from the US.
    Despite the car never having been sold there. And all for a saving of £2 on Haynes' own price for the manual.
  • robatwork
    robatwork Posts: 7,247 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Due to my age, I thought this website would be a purveyor of something different entirely.
  • boomish
    boomish Posts: 163 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    AdrianC said:
    Seller of copyright-theft knock-offs turns out to be disreputable.

    Who'daguessed?

    Edit: And almost all the "reviews" of the obviously-Haynes-knock-off they list for my car are from the US.
    Despite the car never having been sold there. And all for a saving of £2 on Haynes' own price for the manual.
    Well in my defence and an avid Haynes manual buyer, they don't do a manual for our Kia Sportage and I got their link from the Kia users forums as a good place to find manual. Fortuanly I got my money back via Paypal but they were very nasty in replies to any emails. Hopefully this is a warning to others.
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