Missed National Express coach due to wrong map indication

Satantonio999

Hi there, hoping to help someone else who may be encounter the same ordeal, I give you the final updates.

National Express recognized the mistake on the map, but according to the policy I was unable to have a full refund of the expenses as the departure time of the bus was not at least three hours before the flight. However, I was reimbursed for the taxi, so I was at least reimbursed for half the losses.