Anyone else waiting with Santander?

h240

Unfortunately the broker isn’t back to work until the 2nd I don’t think we can contact Santander direct can we? :eek:

Aqua26

ah no I think you have to wait for the broker to give them a call and check about this..

Thrugelmir

h240 wrote: »

It’s for a newbuild and I wonder if contacting the the developers sales people would help? Just to see if they know why the first valuation didn’t happen...

When did the sales office close for the Xmas holidays? Suspect the site shut down totally for the 2 weeks.

h240

Sales office has been open today (we currently already live on the same newbuild site) but moving to a bigger house here, we spoke to the sales office today and they just said the same as the broker that they could see the valuation was originally booked for the 23rd Dec and didn’t know anything else other than it’s booked again for 6th Jan. I’m guessing no valuation took place on the 23rd just annoying we can’t find out why

ceh209

HashimS wrote: »

thats great - surprised to know surveyors they use are that quick to report back to bank as usually surveyors take 24-48 hours to issue the survey reports I guess .. have you had your survey done earlier in the morning which might have left enough time for the surveyor to issue the report out for bank's attention ?

Yes they came at 9am and he told me he didn't have any other valuations to do that day, so wrote it up straight away, guess I was lucky in that respect!

h240

Just been given the ATP with help to buy now got to wait for the valuation on the 6th Jan and praying we get the mortgage offer the same day

Aqua26

wishing you all the best !!!