Company changed card halfway through contract

Mrs_Ryan

withaspritz wrote: »

Do HMRC still charge extras fees for credit over debit? I thought that was now illegal?

They only accept business credit cards and they do attract a fee.

phillw

While you have technically complained, to move it on you should tell them you wish to raise a complaint.

I would tell them that the changes are a material detriment and if they can't solve the issue to your satisfaction then you would like a deadlock letter to send to the Financial ombudsman for small businesses.

I personally wouldn't do it via email, because it gives them more time to mess you around.

bris

phillw wrote: »

While you have technically complained, to move it on you should tell them you wish to raise a complaint.

I would tell them that the changes are a material detriment and if they can't solve the issue to your satisfaction then you would like a deadlock letter to send to the Financial ombudsman for small businesses.

I personally wouldn't do it via email, because it gives them more time to mess you around.

It's a business CC do not confuse this with a consumer CC. The contract is all the OP has, read the contract and see what it says regarding changes such as this.