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SEPA credit on my account
fifeken
Posts: 2,758 Forumite
As per the title, I've received a credit to my (TSB) account labelled as SEPA refund or something similar. My first thought was Scottish Environment Protection Agency but Google thinks Single Europe Payments Area is more likely. It's not much (£7 something) but I'd still like to know what it's for.
There may be a letter explaining it, but I've not been at home for a few weeks to check mail so hoped someone here could identify it?
I use Transferwise to send payments to Europe and beyond, and I receive payments from Europe, again usually via Transferwise if that helps shed any light.
There may be a letter explaining it, but I've not been at home for a few weeks to check mail so hoped someone here could identify it?
I use Transferwise to send payments to Europe and beyond, and I receive payments from Europe, again usually via Transferwise if that helps shed any light.
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Comments
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It sounds as if they charged you at some point for receiving or sending money in non-GBP currency, and they have now refunded it because they weren't supposed to charge it in the first instance.
It being TSB, there could also be other reasons. If you have a lot of time, you could contact them and ask for an explanation. Otherwise I'd just ignore it. If they did want it back at some stage, I suppose £7 wouldn't break the bank. Keep an eye on your statement though in case there are more refunds and/or charges0 -
Most likely they charged you for Euro transaction, which should be free with SEPA, realised their mistake and refunded you.
But as above, with shambolic TSB, who knows it could be anything.0 -
Given TSB's chaotic systems and apparently random but generous delayed compensation processes, I suspect it'll stand for Shaft Everybody, Pay Anybody....
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I think Colsten post2 is the answer - have you received any funds from abroad at all?0
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jonesMUFCforever wrote: »I think Colsten post2 is the answer - have you received any funds from abroad at all?I use Transferwise to send payments to Europe and beyond, and I receive payments from Europe, again usually via Transferwise if that helps shed any light.
No currency transactions I can see going back a few months but there will be some historic ones. I'll just look for a letter of explanation when I get home and if nothing, give them a call.
Thanks for all replies.0 -
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