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BARCLAYCARD security spam

yabbadoo
Posts: 62 Forumite
18 Dec 2019 - This one is VERY good, could easily convince the unwary!
Received call from Barclaycard, (an obvious Indian caller) checking had I transferred funds to a named person in the USA. Obvious answer "no". They suggested my pc ID had been compromised, asked me to check via Google a site named something like 1p***.com (sorry I don't recall the full site name).
This came up with two IP addresses, one of which he explained was the spoof US IP.
He asked me to download a program to rectify, I did (it's a real commercial program) but I realised it would have allowed remote access to my pc, had I activated it.
Two things niggled me - First, why would a program purporting to reveal an IP be named with a numeric "1p". Second, he had not asked any of the usual security questions before starting his spiel.
To the unwary, the shock of receiving news of potential financial loss might make them forget this (and the "1p" might not mean much to a non-tech pc user). So, I insisted on calling BC myself to verify his info. He made great effort to dissuade this (threatening that any losses from that time would not be covered by Barclaycard unless I followed his instructions) and ultimately actually gave me a UK no to call.
I have a stored number for Barclaycard, used it, not his. Having cleared security questions, was finally transferred to the fraud dept, who verified it was indeed a spam, and not a new one.
BEWARE!
Received call from Barclaycard, (an obvious Indian caller) checking had I transferred funds to a named person in the USA. Obvious answer "no". They suggested my pc ID had been compromised, asked me to check via Google a site named something like 1p***.com (sorry I don't recall the full site name).
This came up with two IP addresses, one of which he explained was the spoof US IP.
He asked me to download a program to rectify, I did (it's a real commercial program) but I realised it would have allowed remote access to my pc, had I activated it.
Two things niggled me - First, why would a program purporting to reveal an IP be named with a numeric "1p". Second, he had not asked any of the usual security questions before starting his spiel.
To the unwary, the shock of receiving news of potential financial loss might make them forget this (and the "1p" might not mean much to a non-tech pc user). So, I insisted on calling BC myself to verify his info. He made great effort to dissuade this (threatening that any losses from that time would not be covered by Barclaycard unless I followed his instructions) and ultimately actually gave me a UK no to call.
I have a stored number for Barclaycard, used it, not his. Having cleared security questions, was finally transferred to the fraud dept, who verified it was indeed a spam, and not a new one.
BEWARE!
Learn from the mistakes of others - you won't live long enough to make them all yourself.
0
Comments
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TLDR - you fell for a scam caller.
The 2 IP addresses shown could be either your IPV4 and IPV6 address, or your DNS Server addresses.0 -
Did you really fall for this?0
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Did you really fall for this?
Some people do.
However, anecdotal stories from people in the real world (friends and family) suggest punters are far more clued up than they used to be.
For example my mother saw he cousin, who's in her 70s, in a car park recently. The cousin 'couldn't stop to chat' because she was on the way to her bank after receiving a suspicious call.
People have been bombarded with warnings about scams for a long time now. I think the message is getting through.
Anyone who's interest in seeing how scams work might find Kitboga's videos interesting. He talks to scammers several times a week and streams it live on Twitch. The long live streams can get a little boring. He has edited versions on his YouTube channel which are very amusing and entertaining.
Twitch: https://www.twitch.tv/kitboga/
YouTube: https://www.youtube.com/channel/UCm22FAXZMw1BaWeFszZxUKw
Jim Browning has a more forensic approach to dealing with scammers. His YouTube channel can be found at https://www.youtube.com/channel/UCBNG0osIBAprVcZZ3ic84vw.0 -
Some people do.
For example my mother saw he cousin, who's in her 70s, in a car park recently. The cousin 'couldn't stop to chat' because she was on the way to her bank after receiving a suspicious call.
Was that to take cash out to give to a courier/police, as they believed that the breach staff were doing something illegal and the police needed someone to take out cash to catch them out?Life in the slow lane0
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