Cold call from company after car accident

Dollyclaire

I have received a phone call from a company called Road Assist Uk or RAUK advising me that I am due a payment of between £1000 to £5000 as I was in a car accident and this was not my fault. Insurance companies set aside monies to be paid out to third party people who were found to be not at fault. This is new legislation brought in by the government about three years ago I was advised. I was not happy with the phone call and after asking a few questions of him I terminated the call. I looked on line and couldn’t find anything nor could I phone the number they called from. 58 minutes later I received a call from someone called Laura regarding the earlier call. Her colleague who phoned earlier is still in training and she wanted to know why I was not comfortable in providing information which would enable them to match the information to the car accident and claim this money. It all sounds too good to be true and some kind of scam. My insurance company would surely advise me if I was able to make any claim as apparently because I have fully comprehensive cover I am entitled to this , she said they would not necessarily have heard about this but surely if every policy was contributing to this scheme the insurance company would know about it. She assured me it made no difference to them whether I went ahead or not as they do not get paid for handling this claim. She said she would keep the claim open for me and gave me a phone number to call her back but not to leave it too long as she could be instructed to close the claim. Has any one received a similar call? What do you think of this?

McKneff

Scam...

You will get dozens of these in the coming 2 years or so...
Just say to them thanks, we are soted, thanks for your call and put the phone down.

DUTR

Dollyclaire wrote: »

I have received a phone call from a company called Road Assist Uk or RAUK advising me that I am due a payment of between £1000 to £5000 as I was in a car accident and this was not my fault.

Yet they do not have details of the incident or do they have your name.

Insurance companies set aside monies to be paid out to third party people who were found to be not at fault. This is new legislation brought in by the government about three years ago I was advised.

It's not new legislation it has always been the case since insurance began.

I was not happy with the phone call and after asking a few questions of him I terminated the call.

That's odd they usually terminate the call.

I looked on line and couldn’t find anything nor could I phone the number they called from. 58 minutes later I received a call from someone called Laura regarding the earlier call. Her colleague who phoned earlier is still in training and she wanted to know why I was not comfortable in providing information which would enable them to match the information to the car accident and claim this money.

It all sounds too good to be true and some kind of scam. My insurance company would surely advise me if I was able to make any claim as apparently because I have fully comprehensive cover I am entitled to this , she said they would not necessarily have heard about this but surely if every policy was contributing to this scheme the insurance company would know about it. She assured me it made no difference to them whether I went ahead or not as they do not get paid for handling this claim. She said she would keep the claim open for me and gave me a phone number to call her back but not to leave it too long as she could be instructed to close the claim. Has any one received a similar call? What do you think of this?

And did you check the number she had left for you to contact?

EdGasketTheSecond

Isn't cold calling illegal now? If so I would ask for their name and company and report them:


https://dma.org.uk/article/the-government-takes-aim-at-accident-claims-cold-calls

Barney_Rubble_0403

Have you actually been in an accident?
What did your insurance company say about it?

It's not a scam, it's A SCAM!

Dollyclaire

They knew my first name which I only use on official business. They didn’t know the exact date of the incident but they knew that I was not responsible for the accident. I told them it was against the rules to cold call and also about the telephone preference scheme. Common sense tells you that it will be a scam but how are they going to get paid if there is no deduction from any money given. I did think about getting in touch with my insurance company to find out if they had given my details but I just don’t feel that it is worth while. I have not checked out the telephone number as there is a scam going around in area that you end up being charged a fortune if you phone the number. Thankfully the first number was unobtainable.

born_again

Just search the number on google.... NOT RING IT....

elsien

Dollyclaire wrote: »

I have received a phone call from a company called Road Assist Uk or RAUK advising me that I am due a payment of between £1000 to £5000 as I was in a car accident and this was not my fault. Insurance companies set aside monies to be paid out to third party people who were found to be not at fault. This is new legislation brought in by the government about three years ago I was advised. I was not happy with the phone call and after asking a few questions of him I terminated the call. I looked on line and couldn’t find anything nor could I phone the number they called from. 58 minutes later I received a call from someone called Laura regarding the earlier call. Her colleague who phoned earlier is still in training and she wanted to know why I was not comfortable in providing information which would enable them to match the information to the car accident and claim this money. It all sounds too good to be true and some kind of scam. My insurance company would surely advise me if I was able to make any claim as apparently because I have fully comprehensive cover I am entitled to this , she said they would not necessarily have heard about this but surely if every policy was contributing to this scheme the insurance company would know about it. She assured me it made no difference to them whether I went ahead or not as they do not get paid for handling this claim. She said she would keep the claim open for me and gave me a phone number to call her back but not to leave it too long as she could be instructed to close the claim. Has any one received a similar call? What do you think of this?

I had a similar call. The company is misrepresenting the legislation - I was told there was a pot of money with my name on it which would go into the insurers pockets if I didn't claim it.
Complete cobblers. If I'd got the company name I'd have reported them. They also told me they'd had my number from "the insurance database" but didn't tell me which one. I did contact my insurer who denied sharing my mobile number with anyone.
The consensus on here was either it was a company who hits random numbers till they find someone who has been in an accident, or that someone involved (garage/towtruck/whoever) had taken a backhander because I am very careful who I give my number out to.

I told them I'd only deal with them if they put their proposition in writing. Never heard from them again which says it all. A reputable company wouldn't be have an issue sending something out before you agree to sign up.

Ergates

EdGasketTheSecond wrote: »

Isn't cold calling illegal now? If so I would ask for their name and company and report them:


https://dma.org.uk/article/the-government-takes-aim-at-accident-claims-cold-calls

If you do that they just hang up. Either just hang up on them or, if you're bored, string them along to waste their time. Make up the most ridiculous story you can think of and see how long it takes them to work out you're lying.

DUTR

Dollyclaire wrote: »

They knew my first name which I only use on official business. They didn’t know the exact date of the incident but they knew that I was not responsible for the accident. I told them it was against the rules to cold call and also about the telephone preference scheme. Common sense tells you that it will be a scam but how are they going to get paid if there is no deduction from any money given. I did think about getting in touch with my insurance company to find out if they had given my details but I just don’t feel that it is worth while. I have not checked out the telephone number as there is a scam going around in area that you end up being charged a fortune if you phone the number. Thankfully the first number was unobtainable.

Well if your insurance company is dealing then let them deal with it all, scammers succeed on the greed an ignorance of the targets.
Adopt a cycnical approach and you will be fine.
It's like those chuggers working a job on the street and then trying to tell me they can save me money on my energy bills (realistically they are just harvesting people data and then the calls will roll in.

redpete

Dollyclaire wrote: »

They knew my first name which I only use on official business. They didn’t know the exact date of the incident but they knew that I was not responsible for the accident.

They did not know you had an accident let alone that it was not your fault. I get these calls maybe once every couple of weeks. I have not had a recent accident. They call phone numbers from a large list and have your name from other sources; every so often by chance they will get someone who has had a recent no-fault accident. I will sometimes ask them which accident they are calling about, or tell them that yes I had an accident in September (I didn't) and surprisingly they claim this is the one they are calling about.

Common sense tells you that it will be a scam but how are they going to get paid if there is no deduction from any money given.

In this case common sense is correct. If you fall for it and sign up with them they will get a cut from any settlement.
Other cold calls you might receive are not from BT, Microsoft, your electricity provider or your bank, your internet has not been intercepted, your PC has not been hacked, your electricity is not about to be cut off, your bank account has not been frozen.