We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Item not ready - cancelled. Am I liable

I ordered dentures from a "specialist". Paid deposit. The upper was late but acceptable. The lower was not ready 2 months after agreed date, so I cancelled. The maker wants to charge for both sets - over £8000. Am I liable? I will pay for the upper but he won't itemise the bill.

Comments

  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you send him a "Time is of the essence" letter? Time scales can come and go but there are procedures to follow before you can just cancel a contract.


    Have you itemised every time you pushed for a resolution, got and emails or texts telling him the wait is unacceptable that were ignored? You actions of how you tried to resolve the situation are important to any case he may bring against you.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.