We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

How do I knlw the remaining lifetime of a tomtom device?

Options
I need a satnav, I was told to get one with "lifetime" maps, however, looking into this lifetime means the life of the device, ive figured out what ones are no longer supported, but how do i know the ramining life a device has left until they stop updating the maps? I could buy one and they stop the updates tomorrow, is there a list of dates they released or how long they will support it for?
Thanks

Comments

  • Ebe_Scrooge
    Ebe_Scrooge Posts: 7,320 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You could always just use Google Maps on your phone - free, regularly updated and very accurate. I know the screen is a lot smaller than a dedicated satnav, but it's worth thinking about.
  • Herzlos
    Herzlos Posts: 15,851 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I took it to mean it was always free, but you just wouldn't get the free updates if you got a new satnav.


    I've had mine for years (maybe 4) now and still get free updates.
  • Jackmydad
    Jackmydad Posts: 9,186 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Herzlos wrote: »
    I took it to mean it was always free, but you just wouldn't get the free updates if you got a new satnav.


    I've had mine for years (maybe 4) now and still get free updates.

    Same here. 4 years now as well.
    I think that some people stopped getting lifetime updates because their device didn't have enough memory to store the larger, newer updates.

    But then I do take lifetime anything with a pinch of salt TBH.
  • born_again
    born_again Posts: 20,338 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    I think they work on the basis of the device lifetime. So once it's no longer made or supported.
    What are Lifetime Maps? When you purchase a navigation device or smartphone app which includes Lifetime Maps, you can download 4 or more full updates of your map every year for the lifetime of your product. Lifetime Maps are available without additional charge and for as long as the product is supported.
    Life in the slow lane
  • This is from their website -
    "What does “lifetime” mean?

    Lifetime is the useful life of the device, which means the period of time that TomTom continues to support your device with software updates, services, content or accessories. A device will have reached the end of its life when none of these are available any more. The useful life of the smartphone app means the period of time that TomTom continues to support the app with updates.
    Lifetime Services can only be used on the device or app they have been purchased with and cannot be transferred to another TomTom device or app."


    I no longer use their devices now, Google Maps preferred, although I still own a Goxxx.
    They are and always have been very vague about what "Lifetime" really means, i.e. how long. From past experience though, it has been years.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    You could always just use Google Maps on your phone - free, regularly updated and very accurate. I know the screen is a lot smaller than a dedicated satnav, but it's worth thinking about.

    Depending on phone model, it may not be so noticeable. And if the car has an Infotainment system that supports projection then Google Maps can be integrated with it via Android Auto / Apple Carplay. :)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.