Sun Holidays from £15pp January 2020 Codewords

pickledonionspaceraider

Oh my god.
I am so sorry for the folk affected here! especially those whom have already made travel arrangements

I have never heard this happen before

essex_boy

And it's now happened to me
Flights have been booked as I've been on many Sun holidays with no issues
I'm now looking at booking direct to Eurocamp or taking my own tent for the week
I'll ring the helpline and hope they can get me a good deal
Hope the Sun never uses these Greenbank clowns ever again

carebear1976

Just had my holiday cancelled too. Have booked ferry as well. No way I can afford to rebook somewhere else. So disappointed/angry.

bazzyb

essex_boy wrote: »

Hope the Sun never uses these Greenbank clowns ever again

Greenbank and Eurocamp are the same company, if they stop using them then there will be virtually no European holidays available through the promotion.

pickledonionspaceraider

omg this is awful guys

misscoupon

That's terrible! How did you find out the booking was cancelled and was that after you received the Eurocamp booking confirmation?

Chris_Emmerson

Hi Guys i to have been affected i had all 3 holidays cancelled after doing a fair bit of digging today through email servers the booking server and companies house here's a few things i found and had confirmed

green bank holidays LTD is in fact also eurocamp they use that name for the bookings side

the server and software to cause this issue was not the sun but in fact green banks

the emails and hotline you call for any issue for this is yes green bank but eurocamp are fully aware of what they have done but they are calling it their dedicated sun holidays team

they knew of the issue the day after the booking site opened but sat on it for a fair while as they told me to try find other dates but it became clear they had done this to far to many people so opted for the tough just take the refund

the people that got though after us early bookers but received all 3 emails were ok regardless of world pay taking payments

hope this helps

essex_boy

My holidays been saved
I just booked direct through Luxcamp

https://lux-camp.co.uk/

Only cost me £10 more than would have been through the Suns deal as there's 6 of us including 4 children
Got same date, 6 April for week at Bella Italia
3 bedroom caravan
Got my invoice and bill for future payments through almost straight away
After my flights had been booked when the Sun Holiday was booked I'm so relieved

essex_boy

misscoupon wrote: »

That's terrible! How did you find out the booking was cancelled and was that after you received the Eurocamp booking confirmation?

No, no eurocamp confirmation came through

misscoupon

essex_boy wrote: »

My holidays been saved
I just booked direct through Luxcamp
Only cost me £10 more than would have been through the Suns deal as there's 6 of us including 4 children
Got same date, 6 April for week at Bella Italia
3 bedroom caravan
Got my invoice and bill for future payments through almost straight away
After my flights had been booked when the Sun Holiday was booked I'm so relieved

That's great news, fingers crossed for all of you who are affected.