Supplier not delivering goods as agreed

Giggidy

I placed an order with another small business for some hair products a few months ago, with the agreed delivery date to be beginning of December. I paid a deposit and then they confirmed that they would be despatching the products earlier in mid November so I paid the balance in full, as it was agreed to pay before goods are despatched. I kept then being told they waiting for this and that which has caused a delay in production, which meant I have been constantly chasing to find out when I will be getting my goods.

Today I received two thirds of the order, and still no definite date when I will receive the rest. These are gift boxes which I need to send out by next Friday, as I advertised they would be despatched to arrive before Christmas. The supplier has been made aware of my deadline, as I need to pack the boxes which takes an age as its over 300 boxes. The supplier just keeps fobbing me off and I need to make sure I get these products or I will potentially have to refund alot of people and have my business reputation in tatters.

Is there any recourse or legal action I can threaten them with? Really desperate to get this sorted but dont know how else to get through to the supplier who seems not to be bothered.

unforeseen

What does the contract between your two businesses say?