Scam? 03452669337

Marvel1

I had a phone call, 0345 something, googled it, Halifax transaction check, phoned back, turns out transaction was not me, card cancelled, new one sent.

Eco_Miser

tempus_fugit wrote: »

I never answer any call I’m not expecting and that I don’t recognise, as I’ve never had a legitimate call from my bank that wasn’t initiated by me in the first place.

How do you know, since you don't answer them?

I've had a call from my bank's fraud department, while I was in the process of authorising a rather large faster payment.
I suppose you could say that I initiated it, but I wasn't expecting it, and if it had been a fraudulent payment, I would have been very glad to have had the payment blocked.

The_Green_Hornet wrote: »

Personally I block any number that is not in my contacts. Unknown numbers are logged and then checked. To date, I have never found a "cold caller" to be someone I need to have a conversation with.

I've had calls from friends to whom I must have given my number, but I've forgotten to add to my phonebook. Also from a friend who changed her phone and number.

pavane

This is in the HSBC range but could be number spoofing. Do not answer. Hang up and make sure your number is disconnected from the call. Call and say hi to your mum, mate, lover or whatever. Then call the number on the back of the card and even the basic customer service will see if there is a comment or action from fraud team on your account. Core fraud team is workdays only. It's most likely failed aggressive card payments being blocked.

Yorkshire_Pud

Doctors surgeries, hospitals, local government depts, TSB OTOP etc etc use Private numbers or ones you won't recognise at times so I always answer.

If I get a missed call I often look it up, eg today got 0800 call looked it up its ScottishPower and their wont take no for an answer regular nuisance calls for smart meters.

Many bona fide numbers are listed as 'scams' because people think they are scams and google the number and lazily report it as a scam when its not. Although sometimes it is and sometimes its bona fide but nuisance calls from market research companies etc.

So the number cited in this thread is a 'scam'?:(:)

born_again

Jami74 wrote: »

I often don't answer calls from numbers I do not recognise. If it's important they leave a voicemail and I call them back.

This 100%.

If it's important then you get a voice mail. No voicemail and it's not important.:T

If only more people did that, there would be less people scammed

I make outbound call for a bank. I'm amazed at the number of people who simply go through security and never question me, or do, but only after passing security.

maninthestreet

Have you actually tried calling FD to enquire if they have been trying to contact you?

J_B

Sorry to drag this up again.

Had a call from 0345 266 9337 today about 4pm.

"I'm calling from First Direct about the suspicious activity on your account" Ryan, with an Indian accent - how believable is that.

I strung him along for a minute, told him my mother was Mary Magdeline

Anyway, he suggested that I phone First Direct which I did and of course couldn't get through due to C19 issues

He rang again this evening and I suggested that he called the landline, without giving him the number - he did straight away He knew the last 4 digits of our account no, he knew the 1st and last letters of my mother's maiden name and he knew the year of my 'memorable date'

In the end, I believed him and it turned out that I had sent 400 to a currency broker yesterday and another 400 today so that set off a warning.

All good in the end but how bizarre that these things happen 'for real' some times.

Tildaplum

this is getting beyond silly - it's 2021 and we (me included) are afraid of answering calls from our bank? Banks should really consider setting up a password to give you if they call so you know it is them.

EssexExile

Tildaplum said:

this is getting beyond silly - it's 2021 and we (me included) are afraid of answering calls from our bank? Banks should really consider setting up a password to give you if they call so you know it is them.

It's 2021?

RG2015

EssexExile said:

Tildaplum said:

this is getting beyond silly - it's 2021 and we (me included) are afraid of answering calls from our bank? Banks should really consider setting up a password to give you if they call so you know it is them.

It's 2021?

Has the stock market recovered?