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Scam? 03452669337

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2

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  • Marvel1
    Marvel1 Posts: 7,436 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I had a phone call, 0345 something, googled it, Halifax transaction check, phoned back, turns out transaction was not me, card cancelled, new one sent.
  • Eco_Miser
    Eco_Miser Posts: 4,848 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 7 December 2019 at 4:07PM
    I never answer any call I’m not expecting and that I don’t recognise, as I’ve never had a legitimate call from my bank that wasn’t initiated by me in the first place.
    How do you know, since you don't answer them?

    I've had a call from my bank's fraud department, while I was in the process of authorising a rather large faster payment.
    I suppose you could say that I initiated it, but I wasn't expecting it, and if it had been a fraudulent payment, I would have been very glad to have had the payment blocked.
    Personally I block any number that is not in my contacts. Unknown numbers are logged and then checked. To date, I have never found a "cold caller" to be someone I need to have a conversation with.
    I've had calls from friends to whom I must have given my number, but I've forgotten to add to my phonebook. Also from a friend who changed her phone and number.
    Eco Miser
    Saving money for well over half a century
  • pavane
    pavane Posts: 155 Forumite
    This is in the HSBC range but could be number spoofing. Do not answer. Hang up and make sure your number is disconnected from the call. Call and say hi to your mum, mate, lover or whatever. Then call the number on the back of the card and even the basic customer service will see if there is a comment or action from fraud team on your account. Core fraud team is workdays only. It's most likely failed aggressive card payments being blocked.
  • Doctors surgeries, hospitals, local government depts, TSB OTOP etc etc use Private numbers or ones you won't recognise at times so I always answer.

    If I get a missed call I often look it up, eg today got 0800 call looked it up its ScottishPower and their wont take no for an answer regular nuisance calls for smart meters.

    Many bona fide numbers are listed as 'scams' because people think they are scams and google the number and lazily report it as a scam when its not. Although sometimes it is and sometimes its bona fide but nuisance calls from market research companies etc.

    So the number cited in this thread is a 'scam'?:(:)
  • born_again
    born_again Posts: 20,369 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited 7 December 2019 at 7:29PM
    Jami74 wrote: »
    I often don't answer calls from numbers I do not recognise. If it's important they leave a voicemail and I call them back.

    This 100%.

    If it's important then you get a voice mail. No voicemail and it's not important.:T

    If only more people did that, there would be less people scammed :D

    I make outbound call for a bank. I'm amazed at the number of people who simply go through security and never question me, or do, but only after passing security.
    Life in the slow lane
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    Have you actually tried calling FD to enquire if they have been trying to contact you?
    "You were only supposed to blow the bl**dy doors off!!"
  • J_B
    J_B Posts: 6,806 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 24 March 2020 at 10:54PM
    Sorry to drag this up again.
    Had a call from 0345 266 9337 today about 4pm.
    "I'm calling from First Direct about the suspicious activity on your account" Ryan, with an Indian accent - how believable is that.
    I strung him along for a minute, told him my mother was Mary Magdeline ;)
    Anyway, he suggested that I phone First Direct which I did and of course couldn't get through due to C19 issues
    He rang again this evening and I suggested that he called the landline, without giving him the number - he did straight away He knew the last 4 digits of our account no, he knew the 1st and last letters of my mother's maiden name and he knew the year of my 'memorable date'
    In the end, I believed him and it turned out that I had sent 400 to a currency broker yesterday and another 400 today so that set off a warning.
    All good in the end but how bizarre that these things happen 'for real' some times.

  • Tildaplum
    Tildaplum Posts: 411 Forumite
    100 Posts Name Dropper
    this is getting beyond silly - it's 2021 and we (me included) are afraid of answering calls from our bank? Banks should really consider setting up a password to give you if they call so you know it is them.
  • EssexExile
    EssexExile Posts: 6,454 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Tildaplum said:
    this is getting beyond silly - it's 2021 and we (me included) are afraid of answering calls from our bank? Banks should really consider setting up a password to give you if they call so you know it is them.
    It's 2021?
    Tall, dark & handsome. Well two out of three ain't bad.
  • RG2015
    RG2015 Posts: 6,048 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Tildaplum said:
    this is getting beyond silly - it's 2021 and we (me included) are afraid of answering calls from our bank? Banks should really consider setting up a password to give you if they call so you know it is them.
    It's 2021?
    Has the stock market recovered?
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