Yahoo support - genuine number

Ganga

Today i had problems with my e-mail address,Talktalk would not let me open my account as it said " e-mail address not reconised " which is strange as they sent me an e-mail to the same one,i did not know what to do so googled Yahoo uk support and it gave me a number 0800 0314243,i dialed it and spoke to a gentleman with a foreign accent who after i told him of my problem then started to ask me to push certain keys on my computor,at this point i panicked and thought it might be one of those scams where they access your accounts!:eek::eek:
Did i panick for nothing? ps my e-mail account is now working as i have been able to log on to Talktalk and check my account

Thanks for any replies:o

Browntoa

It's a scam "support" telephone number.

I'd not worry if you never let them Access your pc or install anything.

I'd worry if you gave them passwords and answers to security question for your yahoo account. In that case Iog on now and change everything !

Neil_Jones

Why were you trying to contact Yahoo when your email was with TalkTalk?

TalkTalk do not use Yahoo Mail for their email.

Ganga

Neil_Jones wrote: »

Why were you trying to contact Yahoo when your email was with TalkTalk?

TalkTalk do not use Yahoo Mail for their email.

My e-mail has always been with Yahoo but Talktalk supply my broadband and tv

Ganga

Browntoa wrote: »

It's a scam "support" telephone number.

I'd not worry if you never let them Access your pc or install anything.

I'd worry if you gave them passwords and answers to security question for your yahoo account. In that case Iog on now and change everything !

Thank god i did not,i have never had a password for my Yahoo e mail account,how do i get one now?

Chino

Neil_Jones wrote: »

TalkTalk do not use Yahoo Mail for their email.

Whilst what you say may be true now (I've no idea), it evidently has been the case that TalkTalk used Yahoo to supply it with email services until at least a couple of months ago:

Yahoo email fault hits BT, Sky and TalkTalk customers

Ganga

Chino wrote: »

Whilst what you say may be true now (I've no idea), it evidently has been the case that TalkTalk used Yahoo to supply it with email services until at least a couple of months ago:

Yahoo email fault hits BT, Sky and TalkTalk customers

Thanks for supplying that link,it explains why my e-mail would not work.:o

Neil_Jones

Chino wrote: »

Whilst what you say may be true now (I've no idea), it evidently has been the case that TalkTalk used Yahoo to supply it with email services until at least a couple of months ago:

Yahoo email fault hits BT, Sky and TalkTalk customers

Actually that was debunked at the time, see post 5:
https://community.talktalk.co.uk/t5/Email-Webmail/Is-There-a-Relationship-Between-TalkTalk-and-Yahoo/td-p/2403229

Ganga

Thanks for all the helpfull replies,i am usually super cautious with scammers phoning me so for me to phone a scam number beggars belief,thank god i hung up when they started asking me to type things into my pc.