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Switching from SSE to Eon

203846930
203846930 Posts: 4,708 Forumite
1,000 Posts Second Anniversary Name Dropper Photogenic
Just curious if my SSE smart meters will get switched to Eon smart meters or if they are compatible with their system.

I know they will work as 'dumb' meters but having had smart meters for a few years, I like them.

And also, will SSE want their smart meters back?

Comments

  • Robin9
    Robin9 Posts: 12,356 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They will probably be dumb following the switch (SMETS2 have only been used for the last few months, not 2 years - get into the habit of reading them every month.

    No, SSE won't want them back.
    Never pay on an estimated bill. Always read and understand your bill
  • Benight
    Benight Posts: 418 Forumite
    100 Posts
    Just curious if my SSE smart meters will get switched to Eon smart meters or if they are compatible with their system.

    I know they will work as 'dumb' meters but having had smart meters for a few years, I like them.

    And also, will SSE want their smart meters back?

    When you switch supplier, all that changes is the people you pay, the people you contact for customer support (not for power failures, which remains the same), and most importantly, the price you pay :money:

    All the rest remains the same. Its the same power, coming through the same pipes or wires, recorded by the same meters. No one ever visits you to carry out any modifications as none are required.

    Please refer to this MSE article that addresses many questions about switching energy supplier and saving money as a result :)
    https://www.moneysavingexpert.com/utilities/you-switch-gas-electricity/
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    Just curious if my SSE smart meters will get switched to Eon smart meters or if they are compatible with their system.

    I know they will work as 'dumb' meters but having had smart meters for a few years, I like them.

    And also, will SSE want their smart meters back?


    Hello duncanthedog and many thanks for joining us.

    As Robin9 and Benight say, we'll take over the existing smart meters at your home. SSE won't want them back.

    I suspect you've the earlier SMETS1 meters. These meters lose their smart features following a change of supplier. We're currently trialling upgrades to these meters to restore their smart features so they can be managed in the same way as the later SMETS2 meters. This includes meters fitted by other suppliers and now supplied by us.

    There are some early installations (mainly from 2014 and before) where this won't be possible. In these cases, we'll offer to fit new SMETS2 meters.

    If you're okay for an upgrade, this will be done remotely so there's no need to visit your home. The trial is at an advanced stage and we're looking to complete all upgrades by December 2020. We'll write to let you know.

    Hope this explains duncanthedog and thanks again for switching to us.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • 203846930
    203846930 Posts: 4,708 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    I thought that it might be something as simple as changing the sim card in the meters.
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