We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

ASDA CC Mysterious Transaction

Options
I've just received my November statement for my ASDA/Creation card and it has a transaction dated in May right in the middle of October and November spends.

I only use my ASDA card at my local ASDA store and it's petrol station (it gets me 1% cashback) and it does show that store but a different wording than all the other transactions at that store.

I've had no other contact from Creation or ASDA regarding this and it's over £20. I don't check the transactions every month so don't know if I spent it then or not.

Does anyone have experience of this odd situation? I haven't contacted the company about it yet.

Comments

  • Give them a call.

    Transactions can often be very delayed and retailer names don't always appear as you would expect.
  • Ebe_Scrooge
    Ebe_Scrooge Posts: 7,320 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    It's possible that the transaction got delayed, and wasn't posted to your account for some time. It's not common, but it does happen.

    My first port of call if I see something I don't recognise on my statement is to Google the name/wording of the transaction. Invariably that throws something up and I'll say "Ah yes, of course, I'd forgotten that". But if you are still concerned, the easiest thing is to phone up your card provider and ask them - they're usually pretty good at tracing and explaining what a particular transaction relates to.
  • 1882
    1882 Posts: 497 Forumite
    Part of the Furniture 100 Posts
    Turns out this was delayed as it was a payment I made on a previous card which I then reported lost and it's taken that time to show!

    The card wasn't lost outside and I did eventually find it so no risk of someone else having found it and spent this.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.