Garage put wrong mileage on MOT certificate

mdonaldson

About 2 weeks ago, I put my car in for its MOT. Yesterday, I noticed on my new MOT certificate that the value for the mileage was wrong. In fact, it said I had [FONT=&quot]travelled [/FONT] 22,000 more miles than I actually did! I checked on the gov.uk website and it said if it was less than 28 days since I had the MOT done, I could get the MOT centre to check the mileage and they would give me a replacement certificate.

I phoned up the MOT centre and found they were under the impression that you could only update the certificate in the 24 hours after receiving it. I told them about the details on the gov.uk website and they are getting me to bring the car along tomorrow as they need to connect it to the computer and "restart the MOT" which they think will be able to get me a new certificate. They seemed to be unsure of how to go about getting the new certificate.

Assuming I am right about the 28 day limit, how should they be going about making this change and getting a new certificate(any garage workers reading this)? Maybe I could give them some advice when I go in tomorrow!

Jumblebumble

mdonaldson wrote: »

About 2 weeks ago, I put my car in for its MOT. Yesterday, I noticed on my new MOT certificate that the value for the mileage was wrong. In fact, it said I had [FONT=&quot]travelled [/FONT] 22,000 more miles than I actually did! I checked on the gov.uk website and it said if it was less than 28 days since I had the MOT done, I could get the MOT centre to check the mileage and they would give me a replacement certificate.

I phoned up the MOT centre and found they were under the impression that you could only update the certificate in the 24 hours after receiving it. I told them about the details on the gov.uk website and they are getting me to bring the car along tomorrow as they need to connect it to the computer and "restart the MOT" which they think will be able to get me a new certificate. They seemed to be unsure of how to go about getting the new certificate.

Assuming I am right about the 28 day limit, how should they be going about making this change and getting a new certificate(any garage workers reading this)? Maybe I could give them some advice when I go in tomorrow!

Good luck if you have to involve The DVSA as they can be really stupid about this kind of issue
I have a lease car registered on 28 April 2016 It was presented for its first MOT on 3 April 2019
The MOT station could not find the Car on the MOT system from the VIN and so MOTed the Car up to 2nd April
I complained to DVSA who told me if i took the V5 to the MOT station they could change it.
I can't as the lease company have the V5
This then left me with 3 weeks short but worse the MOT website claiming the car was first registered in 3 April which was not true which concerned me greatly as I am considering buying the car and did not want discrepancies making someone in future think the car was a ringer
This situation totally confused the DVSA.
They said they had no way of checking with the DVLA for the correct first date of registration (I wonder if the jackass who told me this really believed it himself)
After me making a lot of noise and three weeks later they corrected it but did not have the manners to tell me.


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