Ticketmaster re sale tickets. 26 November 2019 at 5:46PM in UK holidays, days out & entertainments 3 replies 1.9K views

bobby1990

Hi,

I’ve purchased re-sale tickets via ticketmaster. The E ticket came today through email.

However, it doesn’t have anything on it other than a confirmation number and a bar code.

No, artist name.
Venue.
Time or date.

Doesn’t look authentic at all.

Anyone else had this issue I’ve spoke to them but got to wait till Friday (guy on the phone doesn’t know how the ticket should look?)

Thanks.

mitbrille

Any update?

markandkate

I always use thickets the seller posts the tickets on the site and then posts them to you recorded delivery

abc

bobby1990 wrote: »

Hi,

I’ve purchased re-sale tickets via ticketmaster. The E ticket came today through email.

However, it doesn’t have anything on it other than a confirmation number and a bar code.

No, artist name.
Venue.
Time or date.

Doesn’t look authentic at all.

Anyone else had this issue I’ve spoke to them but got to wait till Friday (guy on the phone doesn’t know how the ticket should look?)

Thanks.

I used the Ticketmaster mobile app the other week to attend a concert. The mobile ticket in the app had very little on it apart from the QR code. The artist name might have be on the top of the screen but I can't recall anything else. It certainly didn't have the same amount of information visible as a paper ticket.

The venue didn't look at the ticket to be honest they just scanned the QR code.

I do think it is odd that it wouldn't at least have the artist name printed, but doubt that it will cause any issues as long as the the QR code scans.

I would feel much more comfortable buying a ticket through Ticketmaster resale than other third party resale sites, as Ticketmaster would have sold the ticket originally and are effectively just reselling a returned ticket of which they have full control.