How to cancel Paypal e-cheque payment received

edited 30 November -1 at 1:00AM in Ebay, Auctions, Car Boot & Jumble Sales
4 replies 2.4K views
GiggidyGiggidy Forumite
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I recently sold an item to someone who paid via Paypal but I received the payment as a pending E-cheque payment, which I never had before. How do I cancel this so the person can pay immediately by bank transfer instead? I had a look on Paypal but it doesn't give me any option to cancel the transaction.

Replies

  • lindenslindens Forumite
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    you can go into paypal and issue a refund, that option is there if you click on the order in paypal.

    cancelling the transaction has to happen in ebay and is probably overkill in this situation
    You're not your * could have not of * Debt not dept *
  • martindowmartindow Forumite
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    Giggidy wrote: »
    I recently sold an item to someone who paid via Paypal but I received the payment as a pending E-cheque payment, which I never had before. How do I cancel this so the person can pay immediately by bank transfer instead? I had a look on Paypal but it doesn't give me any option to cancel the transaction.
    Has the buyer suggested paying by bank transfer? A seller suggesting bank transfers has all the signs of a scammer. It's great for you - no fees - but there is no protection for the buyer.
  • theonlywayisuptheonlywayisup Forumite
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    Send the buyer a message to let them know it has come as an echeque - most don't realise. Then take it from there. Hopefully they will cancel and pay again.
  • twhitehousescattwhitehousescat Forumite
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    been thru this once (as a buyer) , for some reason PayPal decided on echeque , in my case it was a private buy via facebook for some motorcycle parts

    I contacted my bank they cancelled the cheque , and I "think" I transferred correct amount to paypal account and repayed , paypal could not explain why it happened , as both bank account and debit card were linked to paypal
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