Not happy with kitchen fitter

Bkb2019

Deleted for clarity

[Deleted User]

Bkb2019 wrote: »

I’m not even sure this is the fight forum but here we go.

The first rule of fight forum is you don't talk about fight forum.

The second rule is if you break up the text with some paragraphs, you're more likely to get people to read it and offer advice.

hollydays

If you've booked the fitter for a certain period, he's booked his availibity for then- then you've sent him away.
No wonder he's aggrieved.
I'd get a third opinion

Bkb2019

It was agreed before he started work that he would need to come back after we had fitted the flooring so we didn’t just ‘send him away’.

Aylesbury_Duck

Write to the first fitter setting out what corrective works need to take place and what you expect him to do for the money he's had. You need to give him the opportunity to correct his work. Set him a deadline and say that if he doesn't meet that, then you will employ another fitter to correct the work and pursue him for the cost of doing so.

You need to make sure you've got proper records in case this ends up in court. "We've probably paid him 90% of the cost (about £2,000)" is very vague and suggests that either this was a very informal agreement or you don't have an accurate grasp of what's been spent, what's been paid, etc.