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Tenancy Renewal Fees - Grey Areas?

Hi all, my apologies for starting a new thread about this but I felt this might warrant it (for others as much as myself).

It's the standard story: I've had an invoice for tenancy renewal fees as I near the end of my first year at this property. I queried the legality with the letting agency and they told me I'd signed to agree to it and that means they can still charge until 2020. Now, the issue I have is that this is not contained within the AST agreement, but in a separate document they euphemistically labelled 'Tenant Information'. Should I consider that binding enough to accept and pay up, or should I take this further? The agency seem pretty adamant that this gives them reason enough to levy the charge.

Comments

  • The agency is correct they have given notification of fees.

    Why are you renewing your tenancy?
    Just let it roll onto a periodic tenancy and there will not be a charge.
    in S 38 T 2 F 50
    out S 36 T 9 F 24 FF 4

    2017-32 2018 -33 2019 -21 2020 -5 2021 -4 2022
  • csgohan4
    csgohan4 Posts: 10,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 23 November 2019 at 2:00PM
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Hi all, my apologies for starting a new thread about this but I felt this might warrant it (for others as much as myself).

    It's the standard story: I've had an invoice for tenancy renewal fees as I near the end of my first year at this property. I queried the legality with the letting agency and they told me I'd signed to agree to it and that means they can still charge until 2020. Now, the issue I have is that this is not contained within the AST agreement, but in a separate document they euphemistically labelled 'Tenant Information'. Should I consider that binding enough to accept and pay up, or should I take this further? The agency seem pretty adamant that this gives them reason enough to levy the charge.
    Not enough information.
    * how was the 'Tenant Information' document supplied to you and/or made available?
    * when was the 'Tenant Information' document supplied to you and/or made available?
    * what exactly did it say?
    * was any reference made to it in the tenancy agreement? If so please quote.


    But all the above would be irrelevant if you went periodic - see link in post above.
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