Miss sold boiler

Benallen1985

Hello i got a quote for a boiler with a 7year warranty which was 1800 for a baxi comibi .after i paid the deposit the plumber said it would have to be a glow worm boiler but it would have a ten year guarantee.i reluctantly agreed but had it on quote specifying it was 10 years and it says 10 years on invocie.when i recieved my paperwork it says only five years and now the plumber is egnoring me.i am not sure best course of action.i have it all in writing and texts that its should be 10 years and i emailed the guy stating i would never agreed to install without inital 7 year or 10 year warranty .thanks in advance for peoples replies

Benallen1985

I forgot to mentoon the guy put the price up to 2200 pounds so that is also why i feel ripped off thanks

peter_the_piper

Just a thought, some makers insist on yearly service or the warranty is voided.

hollydays

Is he on the gas safe register?
Ask him to pay for an extended warranty ?

oldagetraveller

peter_the_piper wrote: »

Just a thought, some makers insist on yearly service or the warranty is voided.

As do GlowWorm.

shaun_from_Africa

How did you pay the plumber/installer and what sort of business is he? (sole trader or limited company).