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Halifax Closed Account - 5 year statement rule

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John_thomas_13
John_thomas_13 Posts: 3 Newbie
edited 22 November 2019 at 12:10PM in Budgeting & bank accounts
Hi

I closed some accounts yesterday and didnt request any statements to be sent, which is correct. Branch confirmed nothing will be sent and I changed my address today to ensure no statements will be sent.

I also called online banking today and they also confirmed no statements will be sent, and that i am setup for paper free and i still have online banking and 1 savings account with them, so it should be paper-free only. They confirmed the closed accounts had the new address on them.

I understand there was a rule change which meant at point of closing they send 5 years worth of statement and i had a friend who received all his statements, but this link doesnt make it clear if you have to opt in or opt out:

halifax.co.uk/bankaccounts/closed-accounts

What do we think, will they send physical copies out?

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