Halifax Closed Account - 5 year statement rule

John_thomas_13

Hi

I closed some accounts yesterday and didnt request any statements to be sent, which is correct. Branch confirmed nothing will be sent and I changed my address today to ensure no statements will be sent.

I also called online banking today and they also confirmed no statements will be sent, and that i am setup for paper free and i still have online banking and 1 savings account with them, so it should be paper-free only. They confirmed the closed accounts had the new address on them.

I understand there was a rule change which meant at point of closing they send 5 years worth of statement and i had a friend who received all his statements, but this link doesnt make it clear if you have to opt in or opt out:

halifax.co.uk/bankaccounts/closed-accounts

What do we think, will they send physical copies out?

PRAISETHESUN

https://www.halifax.co.uk/bankaccounts/closed-accounts/

My money would be on that they won't send anything, particularly because you've specifically requested that they don't send you anything. You can always contact them at a later date if you change your mind and decide that you do actually want copies of old statements.

John_thomas_13

thanks for the response.

I read the link as it was automatic and you had to purposely opt out but when i spoke with the online and branch staff they wasn't really too sure on the regs.

The closing form did reference the wording in the link, i guess its at that point you ask to send them you data.

[Deleted User]

What’s the problem if they did send them?

John_thomas_13

i just dont require the statements as i have access to online banking so it would be a waste.