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Odeon & Cineworld - praise

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SevenOfNine
SevenOfNine Posts: 2,388 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
in Praise, vent & warnings
Went to see Downton Abbey at Odeon. Noticed some occasional rumbling noises in the background & thought "surely parts of this weren't filmed in a thunderstorm". Realised it was coming from adjoining screening of a noisy film.

Filled out a feedback questionnaire & commented on it. They adjusted the future screening location & sent me 2 free tickets.

Called Cineworld customer service as their on-line booking payment screen had not been working for a couple of days. Given codes for 2 free entries, which would bypass the payment screen so I could book & they could work on fixing it.

Justified complaints/comments & very happy to be offered free tickets without asking or expectation. :T Nice job both cinemas.
Seen it all, done it all, can't remember most of it.
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