PIP Problem

poppy12345

Jon_01 wrote: »

This is all very worrying! How to the DWP get away with screwing people over on both sides of processing these forms?

I have to help a friend finish his pip renewal form this Saturday.
The form was printed on Nov 1th, not received until Nov 8th (so not posted anywhere near the date it was printed). The 8th was a Friday and the post didn't arrive until late afternoon.
He then had to make an appointment to see his GP (to get some info) on the Monday (11th) and that isn't until tomorrow (the 22nd). So the soonest the form is going to be going into the post back to the DWP will be next Monday (25th) and it has to be back by the 30th...

I doubt the GP will do a letter the same day, but some time the next week. So there looks no way to get it back if the DWP need a week to process it once they've had it through the pos, even though I was planning to post it 1st class, next day, sighed for...

Ring PIP to ask for an extension and they will give an extra 14 days to return the form.


Leaving it to the last minute to gather evidence for a benefit claim knowing that the review was about to take place is never a good idea.


I have my PIP renewal next year and i already have my evidence ready in a folder. Rushing around trying to make appointments for evidence when those forms arrive is not my idea of fun. Not only that, a letter from a GP isn't the best evidence to send because they rarely know how your conditions affect you. They will most likely charge for the letter too and i would never pay for a letter that will contain such limited information.

calcotti

Jon_01 wrote: »

I have to help a friend finish his pip renewal form this Saturday.
The form was printed on Nov 1th, ..... the soonest the form is going to be going into the post back to the DWP will be next Monday (25th) and it has to be back by the 30th...

Ring PIP and request a two week extension - this will be given without difficulty. Then aim to get the form off by the original date.

You can send supporting letters later if they are not ready in time to accompany the form.

Jon_01

poppy12345 wrote: »

Ring PIP to ask for an extension and they will give an extra 14 days to return the form.


Leaving it to the last minute to gather evidence for a benefit claim knowing that the review was about to take place is never a good idea.


I have my PIP renewal next year and i already have my evidence ready in a folder. Rushing around trying to make appointments for evidence when those forms arrive is not my idea of fun. Not only that, a letter from a GP isn't the best evidence to send because they rarely know how your conditions affect you. They will most likely charge for the letter too and i would never pay for a letter that will contain such limited information.

That's the other thing. He was told verbally by the DWP that as he was 62 last time they reviewed him, he wouldn't be looked at again until after he retired...

So you can tell when the DWP are lying, their lips move. . .

Thanks for the info on an extension, I'll get him to call this morning.

calcotti

Jon_01 wrote: »

That's the other thing. He was told verbally by the DWP that as he was 62 last time they reviewed him, he wouldn't be looked at again until after he retired...
.

That decision is made by the Decision Maker who sets the period of the award. I doubt very much that he spoke to the Decision Maker. Sounds like something the assessor might have said - they are not part of the DWP and do not make the decisions.

speedfreek1000

You have proof of posting so.......

Mandatory Reconsideration the decision include a copy of the proof of posting (keep the original for the love of everything do not send the original)

General rule of thumb is if sent 1st class it's assumed received by the other party in 2-3 days.

If it gets to a full tribunal appeal via HMC&TS you'll win.

Judges aren't stupid so know DWP mail handling is an absolute joke and 1 party can not apply different rules to the rules they apply for post (DWP apply the above to you but want special rules for them? Nope)

Have a read of this thread and follow it's advice after you ask for the Mandatory Reconsideration https://www.consumeractiongroup.co.uk/topic/418917-asking-for-a-mandatory-reconsideration-via-post-always-call-7-10-days-or-it-might-not-be-assigned/?ct=1574413047



if you fancy it there's also in that post a recent rightsnet discussion link about how currently DWP post handling is shafted maybe print it out and attach it to. It might add a bit more weight!

sassita

Thought I would throw in an update here as I have been in touch with DWP this week to ask about what stage they were at with my MR (and to give them a bit of a nudge!).

The good news is that the information and application has now all been forwarded to the assessment company, and I'm told I can disregard the letter that led me to start this thread...... Of course the down side is the unknown waiting time for the assessors to contact me and arrange (or not) an appointment.

thanks for the input here.
Sassita