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Thomas Cook customers left confused by emails from claims firms - MSE News

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Some Thomas Cook customers who are waiting for refunds from the Civil Aviation Authority (CAA) have been left confused after receiving out-of-the-blue emails from claims firms...
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'Thomas Cook customers left confused by emails from claims firms'

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'Thomas Cook customers left confused by emails from claims firms'

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The way they're doing it is leaving it open to abuse by scammers
Today I have received a confirmation from Protect Claims that "I should expect to receive a response within 60 working days. That would make almost 120 days in total from my original claim with the CAA. Complete utter shambles.
Starting afresh.
You can do anything if you put your mind to it. x