Energy National Database(s)

Irratus_Rusticus

This might not affect more than a few unlucky types like me, but I discovered today that my gas and electricity meters were not correctly logged to my address and postcode on the national database: ECOES for electricity and XOSERVE for gas.

They had the wrong street and postcode for some reason, nothing to do with me, mind, I still remember where I live.

No idea if it makes any real difference, although sometimes in the past I faced unexplained delays switching.

Anyhow, a call to your existing supplier with the serial numbers of your meters (not the same as the numbers on t'bills) will sort it out, leastways I've been reassured so today by my supplier. You might think they would have noticed themselves long since, but there it is.

EnergyRookie

Irratus_Rusticus wrote: »

This might not affect more than a few unlucky types like me, but I discovered today that my gas and electricity meters were not correctly logged to my address and postcode on the national database: ECOES for electricity and XOSERVE for gas.

They had the wrong street and postcode for some reason, nothing to do with me, mind, I still remember where I live.

No idea if it makes any real difference, although sometimes in the past I faced unexplained delays switching.

Anyhow, a call to your existing supplier with the serial numbers of your meters (not the same as the numbers on t'bills) will sort it out, leastways I've been reassured so today by my supplier. You might think they would have noticed themselves long since, but there it is.

You'd have thought so, wouldn't you?

Because all suppliers would normally, by default, send bills to the supply address they have for a specific meter to the address as specified on the appropriate database.

Suppliers can, upon request, bill you to another mailing address, but that is quite a specific reequest to make to a supplier. Where a mailing address is agreed, the supply address is invariably stated on the bill separately.

But you are correct, it is up to your current supplier to ensure the database has the correct, current supply address detail.