TUI Misleading web page and more.....

M_D_M

Tried Wayback, but nothing there :-(

bazwaldo

Try using resolver for your complaint
https://www.resolver.co.uk/

M_D_M

Tried resolver and this was what I got back:

Thank you for your email.

We are not associated with resolver and as such your case has not been registered with ABTA, please also note that an ABTA case reference number is numerical and consists of six digits. If your complaint still remains unresolved to enable us to help you further, we will require you to register your complaint on our website [removed]

Alternatively, if you do not have access to the internet you can register by post by sending your documents including any correspondence between yourself and our member to our address. In addition to this, you can call us on 02031170599 and we will be happy to send out a postal pack.

Kind Regards
ABTA customer support team.