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Consumer Rights and Pre-Paid Parking

Hi,


I'm wondering if anyone knows if the 14 day cooling off period applies to pre-paid parking. I have paid for parking which I no longer need. I paid for it yesterday (13 Nov 2019) and it's not to be used till Saturday (16 Nov 2019). The company are refusing to refund me the money due to their Ts&Cs.
I'm hoping that I can send them an email stating that due to Consumer Laws I am entitled to my refund as I am within my cooling off period.
I really can't afford to pay for the parking I'm not using.


TIA guys

Comments

  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The law is here:

    http://www.legislation.gov.uk/uksi/2013/3134/contents/made

    But I seem to recall the right to cancel might only cover services costing over £50 or so but it's a while since I read that law. Your turn!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    Have you read SOGA, Distance Selling Regs, and Consumer Rights Act?
    The T&C could be unfair
    You never know how far you can go until you go too far.
  • The_Deep wrote: »
    Have you read SOGA, Distance Selling Regs, and Consumer Rights Act?
    The T&C could be unfair


    the supply of accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities, if the contract provides for a specific date or period of performance.

    This is what I got from the law given in the above post. Just checking. pre-paid parking is none of these right
  • Coupon-mad wrote: »
    The law is here:



    But I seem to recall the right to cancel might only cover services costing over £50 or so but it's a while since I read that law. Your turn!


    the supply of accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities, if the contract provides for a specific date or period of performance.

    These are the only retrictions relating to cars. Pre-Paid parking doesn't come under any of this does it?
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Yes it does, the guidance to that Act says somewhere (I read it years ago) these specific words: 'rental of a parking space is included'.

    However, I think the Act only covers contracts of over £50, to avoid people using it to cancel their coffee order at Costa, or newspaper from the local paper shop.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Coupon-mad wrote: »
    Yes it does, the guidance to that Act says somewhere (I read it years ago) these specific words: 'rental of a parking space is included'.

    However, I think the Act only covers contracts of over £50, to avoid people using it to cancel their coffee order at Costa, or newspaper from the local paper shop.


    Thanks very much. I'll give it a go anyway. It was £48 so just under the £50
This discussion has been closed.
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