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Tenancy Check Out

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  • Hi all. As an update, I checked he inventory and all the "cleaning" sections are blank on the inventory, and only says "good condition" and "fair condition" so I am guessing it would be very hard for them to try and push me to use their cleaning company as they have no evidence around the cleanliness at start.
    Emily :A
  • Marvel1
    Marvel1 Posts: 7,512 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 16 November 2019 at 1:29PM
    Are you moving on the last day? If so, is there anyway to move out a day or 2 before?
    evherkes wrote: »
    The inventory was pretty good, although there was around 12 extra photos I asked to be added as there were bits missing suck as screws in the walls, bald patches of carpet and melted carpet (assume an iron).

    How convenient of them to miss these ones out! Good on you.

    In terms of professional cleaner, what is the certification for this?
  • Due to the size of the property and task to move there is a 10 day overlap so enough time to clean myself.

    Sorry what do you mean by certification for professional cleaner?

    Thank you
    Emily :A
  • Marvel1
    Marvel1 Posts: 7,512 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    evherkes wrote: »
    Due to the size of the property and task to move there is a 10 day overlap so enough time to clean myself.

    Sorry what do you mean by certification for professional cleaner?

    Thank you

    Which professional body does the cleaner belpmg to, to determine they are professional, better explained:


    https://en.m.wikipedia.org/wiki/Profession

    [url]Https://en.m.wikipedia.org/wiki/Professional_association[/url]

    https://en.m.wikipedia.org/wiki/List_of_professional_associations_in_the_United_Kingdom

    As estate agents and landlords use the term professional cleaner, but wouldn't be able to answer the above.
  • Ah I see. It merely states on the letter using their "approved professional cleaning services". They dont even name "their" company!

    This is why I'm very suspicious of the charges...
    Emily :A
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Your mum may be as 'professional' as their company. There is no 'certification' of cleaning companies.

    You must leave the property in the same condition as it was at the start (less fair wear and tear).

    You can choose to use their cleaning company for £500 and this might avoid disputes, but you could also choose to get you mum, dad, best friend in to help you clean it yourself - it is the state of the poperty that matters, not who does the job.
  • G_M wrote: »
    Your mum may be as 'professional' as their company. There is no 'certification' of cleaning companies.

    Thank you. We will see what they come back with!

    Interestingly, my new AST states carpets gave to be professionally cleaned at check out but does not request evidence!
    Emily :A
  • Gycraig
    Gycraig Posts: 318 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Have had this a few times and every time said I would be disputing the fees and they have rolled over, take loads of pictures of it being properly cleaned
  • sal_III
    sal_III Posts: 1,953 Forumite
    Fifth Anniversary 1,000 Posts
    evherkes wrote: »
    Thank you. We will see what they come back with!

    Interestingly, my new AST states carpets gave to be professionally cleaned at check out but does not request evidence!
    The carpets are probably the only bit that can benefit from "professional" cleaning. After a couple of years they are bound to be "tired" as most vacuums can't suck all the dirt and it builds up. A decent carpet cleaning machine can do wonders.

    The bottom of the line is, that no matter what demands the AST is making about "professional" cleaning this and that, the only thing that matters is the end state to match the start state as close as possible.

    So unless you have trashed the place, your £2.5k+ are safe. That's exactly why the TDS exists, so rogue LL/LAs can't just arbitrarily fleece tenants as much as they want for made up charges.

    The beauty of the TDS dispute process is that it's mostly impartial and slightly weighted in favor of tenants. The don't have cleaning companies etc. and don't care about demands by the LAs for professional cleaning. Even if they find in favor of the LL the deductions are reasonable, not made up inflated numbers.
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