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Paying for ebay return labels
cattie
Posts: 8,844 Forumite
Is there a way to see how much ebay has charged a seller for a return label? I had a parcel returned yesterday via Royal Mail 48 hr tracked supplied via ebay label & which I'd sent out via courier & wondering how much I'm going to be charged for it?
The bigger the bargain, the better I feel.
I should mention that there's only one of me, don't confuse me with others of the same name.
I should mention that there's only one of me, don't confuse me with others of the same name.
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Is there a way to see how much ebay has charged a seller for a return label? I had a parcel returned yesterday via Royal Mail 48 hr tracked supplied via ebay label & which I'd sent out via courier & wondering how much I'm going to be charged for it?
If you are on managed returns then I thought they still notified you when a buyer claimed SNAD and it was approved automatically, I only had it happen once (before I opted out of the system) and I got a message as well as being able to see the charge on my invoice.
I prefer handling my own SNAD claims as ebay warn you in advance what their label will cost .I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
No not on managed returns as far as I know & only had 1 or 2 return requests over the past 15yrs or so & I previously sent a stamped addressed label. But ebay did seem to automatically offer buyer a label for this last return, which to me did seem to be a quicker option.The bigger the bargain, the better I feel.
I should mention that there's only one of me, don't confuse me with others of the same name.0 -
No not on managed returns as far as I know & only had 1 or 2 return requests over the past 15yrs or so & I previously sent a stamped addressed label. But ebay did seem to automatically offer buyer a label for this last return, which to me did seem to be a quicker option.
Is this a SNAD return, if so it looks like they have opted you in for managed returns. If you google it there is an explanation as to how to check this and opt out if you prefer.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Ok soolin will check it out. Ebay have sent me a vat invoice for the amount due for the postage & lists how much the postage amount is & it & it seems I'm only being charged around £3 for the return of the parcel.
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Considering it cost around £7.50 for me to send via courier I'm not complaining! Return was requested as it wasn't quite the colour buyer thought it was going to be.The bigger the bargain, the better I feel.
I should mention that there's only one of me, don't confuse me with others of the same name.0 -
https://www.ebay.co.uk/help/selling/managing-returns-refunds/return-postage-sellers?id=4703
You should see the postage rates. What was the weight?
"around £3" is likely RM and £3.11. Does that sound correct? RMT at up to 2kg....0 -
It came back via Royal Mail tracked 48 hr service & weighed over 2k, hence why I'd sent it via courier at £7.49. However, checking the ebay supplied return label I see the weight is listed at 2k, so I'm probably lucky to have got away with a surcharge that ebay would have landed me with!
Will take soolin's advice & make sure to send my own labels for any returns if possible.The bigger the bargain, the better I feel.
I should mention that there's only one of me, don't confuse me with others of the same name.0
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