PCN paid for by Rental company

maniakp0w3r

hiya, excuse me if the below is a mess!
ive been dealing with a rental company called DRIVY/GETAROUND, which is the middleman between car owners and car renters

i rented a car from them between the 11/09 - 20/09, handed the car back no issues,

the last week of october i receive an email stating the owner of the vehicle i rented has received a PCN and has paid it, so they have charged me £60 for the fine, £30 to compensate the owner for the inconvenience & £5 admin for them

i was furious but let it go,£95 wasnt worth the hassle.

a few days later (november now) i received 2 further PCN

they had attemted to charge me a further £95x2 but i stopped them, called my bank, told them i never authorised the payment and cancelled the card.
they have not attempted to reclaim the money

All 3 of the above PCNs were from private parking firms and thus not fines
a couple days later a PCN from wandsworth council comes through to them, they email me asking for £130 + £35, on the councils website it states the fine is £65

firstly during my rental and even after i have not even been in that part of london, furthermore ive never been on the street that they claim the car was parked on, and lastly if it was the case the car would have a PCN stuck to the windshield since it was from the council

all 4 pcns were received over a month after my rental, all 4 ive been denied right to appeal, and have not been able to view images. i am told to appeal the charge and once the owner is refunded they will refund me. But i know full well that once payment is done, case is closed for good.

the company have no idea what the difference between a Penalty notice(fine) and Parking Notice(invoice) is.. they will not allow you to speak to a manager or supervisor with different excuses each time, ignore emails, when they reply to your email, they glance over it and dont address it correctly even when you ask them to address the numbered points individually

In their T&Cs nowhere does it mention anything regarding paying invoices, it mentions "PCN fines" and compensations to the owner, however regardless of this surely they should discharge liability?

i have read other threads on this forum and have used the template from another thread
i will post the link to google docs with it and their reply,

If someone could help it would be greatly appreciated!

drive(dot)google(dot)com

/open?id=1QyB5wppYyn2DMJ9hVz8Gg6WLhNCxPmXO

Coupon-mad

Re the Wandsworth PCN, if you have the PCN number and car reg you can log in and view images and even appeal online - and you need to do that and not rely on them.

Maybe it will show all this happened at a time/date AFTER you handed the keys & car back, as you say you never went to that street or got a PCN.

As for the 3 private scam ones, how on earth did you rack up all these PCNs in that short time, or are you saying you didn't?

https://drive.google.com/file/d/1QyB5wppYyn2DMJ9hVz8Gg6WLhNCxPmXO/view

Are you saying they have PAID ALL FOUR like complete victim idiots?

And this unfair term beggars belief, you can't be liable for what happens to the car after you returned it:

Quote from Laura @ Getaround
''This compensation includes but is not limited to reimbursement to the Owner for payment of additional charges caused by the driver during the rental and up to 48h after the rental has ended, in this case, Parking Charge Notices issued by private parking firms.''

The_Deep

[FONT=Times New Roman, serif] [FONT=Times New Roman, serif]It is not a fine, it is an invoice from an ex- clamper for damages for the harm they allege they suffered when you did what you did. We call it a scam. [/FONT]

[FONT=Times New Roman, serif] "… in this case, Parking Charge Notices issued by private parking firms.'' [/FONT]

Imo this is an unfair term in a consumer contract. and I would complain to Trading Standards. as, by paying, they have denied you your lawful right of appeal. This company looks like something you would see on Dragons Den" which was failed to get any offers.[/FONT]
[FONT=Times New Roman, serif]
https://www.gov.uk/government/publications/unfair-contract-terms-cma37
[FONT=Times New Roman, serif]
[/FONT] [FONT=Times New Roman, serif]Nine times out of ten these tickets are scams, so consider complaining to Trading Standards and your MP after the election, it can cause the scammer extra costs and work.

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up, and access to the DVLA's date base more rigorously policed, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

[/FONT][FONT=Times New Roman, serif]http://www.legislation.gov.uk/ukpga/2019/8/contents/enacted[/FONT][FONT=Times New Roman, serif]

Just as the clampers were finally closed down, so hopefully will many of these Private Parking Companies.[/FONT]

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