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Royal Mail International signed and tracked?

I sold an expensive electrical item on ebay and sent it fully insured, International signed and tracked to someone in France. Tracking has it arriving on French soil but no sign of it getting to the French courier and no signature.
Not heard from the recipient so reckon after more than 2 weeks(posted 24th Oct) it has been received.
Does anyone know if the signed and tracked part of Royal Mail International tracked and signed is guaranteed and if I can claim the cost of the service back or at least a part of it for the service failure?
PLEASE DO NOT STEAL
The Government will not tolerate competition

Always judge a man by the way he treats someone who is of no use to him

Comments

  • Rhino666 wrote: »
    I sold an expensive electrical item on ebay and sent it fully insured, International signed and tracked to someone in France. Tracking has it arriving on French soil but no sign of it getting to the French courier and no signature.
    Not heard from the recipient so reckon after more than 2 weeks(posted 24th Oct) it has been received.
    Does anyone know if the signed and tracked part of Royal Mail International tracked and signed is guaranteed and if I can claim the cost of the service back or at least a part of it for the service failure?

    Have you tried entering the tracking number on the French mail site.?? It may well give you full delivery details.
  • Rhino666
    Rhino666 Posts: 571 Forumite
    Part of the Furniture 100 Posts
    Have you tried entering the tracking number on the French mail site.?? It may well give you full delivery details.
    Hi Pierre - yes the Royal Mail tracking on RN432885471GB allow a contued search with la Poste en Francais. According to tracking it has not reached the distribution centre in France yet.
    PLEASE DO NOT STEAL
    The Government will not tolerate competition

    Always judge a man by the way he treats someone who is of no use to him
  • Ah well, its always worth a try.
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