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Returning a car - Section 75

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  • I have also just taken copies of the original advert for the car which states "in excellent condition inside and out, drives like new".

    That description alone should give me enough cause for a refund as the car is not in excellent condition and as a result of the fault, does not drive like new!
  • The garage has rang to say they will offer to take the car back minus £285.

    I said no. I'd love for this to work and we were civil on the phone but I really couldn't justify that.
  • You dont need recorded delivery, just get a proof of postage from the post office.

    If sending an LBA, send the same letter twice from two different post offices and get proof of postage for both.

    A first class letter is deemed to have been delivered 2 (?) working days after posting.

    Don’t mess around with recorded or signed for letters, he/they can just refuse to accept
  • The dealer will charge you 45p per mile for every mile you have done in the car since you took delivery.
    Baby Step 6/7 . £12,874 saved and invested. £47,000 deposit paid on new home DEBT FREE !!!
    Currently Negotiating with HMRC !
  • cwhaley1 wrote: »
    I have also just taken copies of the original advert for the car which states "in excellent condition inside and out, drives like new".

    That description alone should give me enough cause for a refund as the car is not in excellent condition and as a result of the fault, does not drive like new!

    Did you not look at the car when you bought it to asses the condition ? DPF aside ?
    Baby Step 6/7 . £12,874 saved and invested. £47,000 deposit paid on new home DEBT FREE !!!
    Currently Negotiating with HMRC !
  • born_again
    born_again Posts: 18,437 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    cwhaley1 wrote: »
    I have also just taken copies of the original advert for the car which states "in excellent condition inside and out, drives like new".

    That description alone should give me enough cause for a refund as the car is not in excellent condition and as a result of the fault, does not drive like new!

    But where does DPF fit in to excellent condition?

    £285 deduction is a good outcome given how long and the miles you will have done.

    If you take this via S75 that will be taken into account that you have not helped your case.
    Life in the slow lane
  • Andyjflet wrote: »
    Did you not look at the car when you bought it to asses the condition ? DPF aside ?


    How is that relevant when they quoted "drives like new" and specifically stated it cannot if there is no DPF fitted.
    That was the bit of the advert they were taking issue with.


    born_again wrote:
    But where does DPF fit in to excellent condition?
    It's not in excellent condition if it requires the DPF to be smashed out in order to run, as doing so makes the car unroadworthy.

    "drives like new" - impossible without the DPF.
  • dazza.mk
    dazza.mk Posts: 1,927 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    As the op stated its technically illegal to remove a DPF as the car no longer complies with its air emission standards and driver could be subject to a £1000 fine, so difficult to say it doesn't fit into excellent condition in the circumstances.
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