Your payments have been stopped and you owe us money - UC

Taran3030

So up to now Universal Credits have been a good service and while I don’t need them to cover immediate bills or food (just about, though who knows what happens in life) I did use them to get by, go out with baby a little. Though I’m always budgeting, tracking etc and being frugal. Now I’m registered self employed (yoga teacher) that all went fine, maternity pay has stopped completely. My husband works agency security that brings home around £1,700 a month, we have some bills for home then our own bills, baby bits and food to buy. So now I discover his company hadn’t declared his earnings and we owe money which will come in a letter soon and our claim closed. This brought me MASSIVE stress yesterday as I did everything right on the system and I’m trying to get out of debt not create money for it to go where - the government?

Anyone had a similar issue? Is there a payment plan or do they ask for money upfront that I most likely do not have? UC is a let down in my opinion as of now.

KatrinaWaves

Surely your husbands company is a 'let down', not UC?

Icequeen99

Did you check your UC statement each month? Did it show any of your husband's earnings?

IQ

Taran3030

I know but this was queried recently and UC confirmed on the phone it was now on the system. I didn’t know you could check statements on UC how??

KatrinaWaves

Taran3030 wrote: »

I know but this was queried recently and UC confirmed on the phone it was now on the system. I didn’t know you could check statements on UC how??

On your online journal? You will get an UC statement every month which states what your award is based on.

TELLIT01

I can understand that it has come as a shock, and all you can do now is arrange a repayment plan which you can afford. If your husband's employer had declared his earnings UC would have stopped at that time.
However you look at it, there is an overpayment to recover. The money doesn't come from the Government, it comes from everybody who pays taxes.

tomtom256

Taran3030 wrote: »

I know but this was queried recently and UC confirmed on the phone it was now on the system. I didn’t know you could check statements on UC how??

From the account home page click on payments, it should show you all your award statements for every assessment period you have had.

11krage

It is your responsibility to check your statements every month and inform UC if any of the information they have is incorrect. That's why they're on your account which you will have accepted commitments to be checking regularly. I'm also not sure why you didn't check via statements or otherwise whether the amount you were previously receiving was correct as it must've been much higher than normal without the 1700 earnings factored in.