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Thousands of appeals against London's ultra low emission zone fines upheld - MSE News

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Former_MSE_Callum
Former_MSE_Callum Posts: 696 Forumite
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edited 7 November 2019 at 12:12PM in Motoring
Almost 19,000 penalty charges issued for driving in London's new ultra low emission zone have been successfully appealed, new figures obtained by MoneySavingExpert.com reveal...
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'Thousands of appeals against London's ultra low emission zone fines upheld'
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  • fightingformum
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    my 81 year old mother was aware of the low emissions zone and when asked to drive her disabled friend into central London went online to ensure she paid in advance of the date. She typed into google and found the first website which took payment of £19 and sent her an official email confirmation that she had paid and could drive into London. 2 weeks later she received a PCN from TFL - she wasn't even aware that TFL was the company that should be paid as she associates them with public transport vehicles not roads! They are now taking her to a tribunal because they rejected her appeal despite being perfectly clear that she was not trying to avoid the payment and had fallen victim to scammers. When it first happened we then looked online and found out that this has happened to others. Any advice how to fight her corner when we go to tribunal? it's highly stressful for an elderly lady who was just trying to help out a friend.
  • Johno100
    Johno100 Posts: 5,259 Forumite
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    my 81 year old mother was aware of the low emissions zone and when asked to drive her disabled friend into central London went online to ensure she paid in advance of the date. She typed into google and found the first website which took payment of £19 and sent her an official email confirmation that she had paid and could drive into London. 2 weeks later she received a PCN from TFL - she wasn't even aware that TFL was the company that should be paid as she associates them with public transport vehicles not roads! They are now taking her to a tribunal because they rejected her appeal despite being perfectly clear that she was not trying to avoid the payment and had fallen victim to scammers. When it first happened we then looked online and found out that this has happened to others. Any advice how to fight her corner when we go to tribunal? it's highly stressful for an elderly lady who was just trying to help out a friend.

    I think you've got that the wrong way around, the tribunal is the second tier appeal system for such matters.
  • john539
    john539 Posts: 16,968 Forumite
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    I love the way MSE continues to provide lots of useless information about how the people are being penalised by draconian law.
  • john539
    john539 Posts: 16,968 Forumite
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    my 81 year old mother was aware of the low emissions zone and when asked to drive her disabled friend into central London went online to ensure she paid in advance of the date. She typed into google and found the first website which took payment of £19 and sent her an official email confirmation that she had paid and could drive into London. 2 weeks later she received a PCN from TFL - she wasn't even aware that TFL was the company that should be paid as she associates them with public transport vehicles not roads! They are now taking her to a tribunal because they rejected her appeal despite being perfectly clear that she was not trying to avoid the payment and had fallen victim to scammers. When it first happened we then looked online and found out that this has happened to others. Any advice how to fight her corner when we go to tribunal? it's highly stressful for an elderly lady who was just trying to help out a friend.
    What has first website got to do with it !

    You need to be careful out there on the internet, just like walking the streets or going shopping.
    .
  • iolanthe07
    iolanthe07 Posts: 5,493 Forumite
    edited 8 November 2019 at 3:17PM
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    my 81 year old mother was aware of the low emissions zone and when asked to drive her disabled friend into central London went online to ensure she paid in advance of the date. She typed into google and found the first website which took payment of £19 and sent her an official email confirmation that she had paid and could drive into London. 2 weeks later she received a PCN from TFL - she wasn't even aware that TFL was the company that should be paid as she associates them with public transport vehicles not roads! They are now taking her to a tribunal because they rejected her appeal despite being perfectly clear that she was not trying to avoid the payment and had fallen victim to scammers. When it first happened we then looked online and found out that this has happened to others. Any advice how to fight her corner when we go to tribunal? it's highly stressful for an elderly lady who was just trying to help out a friend.

    TFL will probably claim that it is not their fault that your mother was scammed, and that the penalty is due. It does seem harsh, but it just shows how careful you need to be when paying for things online.

    She typed into google and found the first website which took payment of £19

    Fraudsters will use any means they can to have the link to their phoney site at the top of the page.
    I used to think that good grammar is important, but now I know that good wine is importanter.
  • DoaM
    DoaM Posts: 11,863 Forumite
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    Most of the time the promoted search links are adverts, and tend to have Ad next to them. Scroll down until the actual search results are listed. :)
  • taney
    taney Posts: 729 Forumite
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    I got fined for entering the zone. Like others I live outside London (In solihull,west midlands) & havent traveled to London for last 3yrs. Knowing NOTHING of this emissions charge area, we blissfully drove through it on Saturday morning & today I got a £80 fine ! I feel this is rather steep - especially as a first timer.I think we should be allowed to pay what we owe & be warned for next time. I note from the comments those living in London had plenty of warning with adverts. It shouldve been notified nationally and special check posts should be made at entry point to this zone so you can pay as you enter.
    i want to know is there any use to challenge the fine and make an appeal or should i quietly take the brunt
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 14,325 Forumite
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    taney wrote: »
    I got fined for entering the zone. Like others I live outside London (In solihull,west midlands) & havent traveled to London for last 3yrs. Knowing NOTHING of this emissions charge area, we blissfully drove through it on Saturday morning & today I got a £80 fine ! I feel this is rather steep - especially as a first timer.I think we should be allowed to pay what we owe & be warned for next time. I note from the comments those living in London had plenty of warning with adverts. It shouldve been notified nationally and special check posts should be made at entry point to this zone so you can pay as you enter.
    i want to know is there any use to challenge the fine and make an appeal or should i quietly take the brunt
    Quietly take the brunt. The zone is extremely well signposted at all entry points and on the main routes, more than once as you approach. It's your responsibility to know the rules of the roads you're travelling on and to heed signage.
  • Belenus
    Belenus Posts: 2,562 Forumite
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    There have been unmissable signs on the A3 north of Guildford for a very long time prior to the start of ULEZ charging.

    I presume that there are similar signs on all main approach roads.
    A man walked into a car showroom.
    He said to the salesman, “My wife would like to talk to you about the Volkswagen Golf in the showroom window.”
    Salesman said, “We haven't got a Volkswagen Golf in the showroom window.”
    The man replied, “You have now mate".
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