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Ultimate reward account

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I had a ultimate reward account with Halifax when I worked and earned over £900 a month. I stopped working to be a stay at home mum and the only money going in was child benefit. I know it’s my own fault for not cancelling but should the bank not of seen i wasn’t earning and advised i changed my account. Despite not earning they continued to charge me £17 a month for this account. Can I reclaim these charges or is it my own fault?

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  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    RFT123 wrote: »
    I know it’s my own fault for not cancelling but should the bank not of seen i wasn’t earning and advised i changed my account.
    Your bank account is your own responsibility. Why would the Bank advise you to change your account?
  • SonOf
    SonOf Posts: 2,631 Forumite
    1,000 Posts Fourth Anniversary
    I know it’s my own fault for not cancelling but should the bank not of seen i wasn’t earning and advised i changed my account.

    Do you honestly believe the bank employs people to read the personal statements of everyone that holds accounts with them?
  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi I recently lost my job and had no earnings. I’ve been eating a bit of McDonalds recently despite having no real income - can I claim back the cost of the meals from them as they should have known I wasn’t working from the way I was dressed and the times I was going in.

    I also had a fuel leak - given I was putting in £20’s worth of fuel every day, should the attendants at Tesco filling station not have recognised that something was up and told me? Presumably I can claim this back too?
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • normanna
    normanna Posts: 172 Forumite
    Fourth Anniversary 100 Posts Combo Breaker
    Nothing to 'reclaim'. If your only income was child benefit then surely you should have noticed that the fees were coming out of your account!
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