Amazon taking money and then cancelling

Natmour1

Hello everyone.

I want to know where I stand. I bought a hard drive from Amazon which was priced quite cheap. Having followed a thread on hot uk deals, I know that people have received the item at the reduced price. I ordered this product on the 21st October. I was then charged on the 26th of October (money has been taken out of my account).
I then had an email today saying that the item was misplaced and now has been discontinued even though it is still being sold online. They still have my money and saying that it will take another 5-7 days for me to get my money back.
What are my rights?

Thanks,

The_Rainmaker

Thank them for the refund when it arrives, you were just unlucky.

Gavin83

How cheap?

Aylesbury_Duck

Your rights are to be put back in the position you were in before you purchased. In other words, a refund.

visidigi

going to guess this.

https://www.hotukdeals.com/deals/wd-my-passport-1-tb-portable-hard-drive-for-pc-xbox-one-and-playstation-4-orange-3312840

And you're entitled to a refund, that's it.

[Deleted User]

Natmour1 wrote: »

They still have my money and saying that it will take another 5-7 days for me to get my money back.
What are my rights?

Other than a refund, what are you expecting?

Do you also want a few pennies in interest because you have to wait for this refund? That's not going to happen.

If you are expecting them to honour the deal because other retailers are offering this product elsewhere at a higher price, then you are misguided as to your "rights" I'm afraid.