Moving away from Economy 10

Bark01

There's been a few threads like this lately. The restricted meter remedy from the CMA was supposed to fix it. I can only think that some suppliers aren't following the remedy

This was the basic rule set that was laid down.

1. Every customer on a complex metering set up must be allowed to swap onto a standard tariffs of any of the major suppliers.
2. There should be no charge levied at the customer for opting to do this.
3. If a customer can save by going onto one of their current suppliers standard tariff they must be informed of this on every bill, annual statement and price change letter
4. Customers must be able to access these rates without having a physical meter exchange
5. Customers must be able to switch back to their previous meter arrangements if they want.
6. The rulings cease to impact customer once they have a smart meter installed
7. The rulings only last until 2020

I'd very much like someone to bring this up with their supplier and then go to OFGEM with it.

Point 3 isn't covered directly by the restricted meter remedy its covered by the RMR SLCs around cheapest tariff messaging. If a cheaper tariff is available and doesn't require a meter exchange then it should be quoted. Restricted customers should therefore be told on each bill if a totalled version of each suppliers cheapest standard meter tariff is cheaper for them.

joncombe

Bark01 wrote: »

There's been a few threads like this lately. The restricted meter remedy from the CMA was supposed to fix it. I can only think that some suppliers aren't following the remedy

...

[*]The rulings only last until 2020

I suspect the fact these rules only apply to 2020 (that's 2 months away now) probably accounts for why there are more threads on these kind of issues lately because suppliers know they don't have to support these tariffs for more than a couple of months now.