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Better Bathrooms consumer rights

Hi we purchased our bathroom suite in October 2018 from Better Bathrooms. One of the items, the vanity unit is faulty. Better Bathrooms new owners are saying it's no longer their responsibility (after they bought the business out of administration,) and the administrators are saying it's not their responsibility either. I can't find an appropriate ombudsman or any other consumer rights that will help.
Can anyone please help? Is there anything I can do? Thank you

Comments

  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    This is what happens if the company you've got a claim against goes bust. At best you could put in a claim to the administrators as an unsecured creditor, but (assuming this is Betterbathrooms (UK) Limited) the administrators have already reported there'll be no funds for unsecured creditors.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Plus as its over 6 months since purchase you may be required to supply an independant report as to the problem .
    You could put in an invoice for the cost of replacement , but above post reads as no money left .
  • m0bov
    m0bov Posts: 2,777 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It's a year now, not worth pursuing. How did you pay?
This discussion has been closed.
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