Faulty electric meter

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  • Charliehaseley
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    Where is the meter number? I have a picture of it but it has a couple of numbers and they are not the ones on the bill
  • Charliehaseley
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    Not a case of too difficult to get a key to meters, the landlord won’t allow it as there are over 30 meters in there so only access is in the company of caretaker it’s take it or leave it
  • Gerry1
    Gerry1 Posts: 9,938 Forumite
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    It was UW decision to check the meter and no mention of a charge for this was mentioned.
    Doesn't mean there won't be one !
    he has electric to heat his water but it’s in a thermostat so surely it’s more expensive to turn it off and on
    Nope !
  • Charliehaseley
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    This is his meter, can anyone clarify which one is the meter number and should this correlate on his bill
  • Gerry1
    Gerry1 Posts: 9,938 Forumite
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    The bill should show a 'Meter Serial Number'. The same number should appear on his meter, probably next to a barcode.

    As described in posts 2 & 5, you need to check that this is really his meter, otherwise he's paying for his neighbours' usage.
  • RelievedSheff
    RelievedSheff Posts: 11,418 Forumite
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    edited 30 October 2019 at 2:46PM
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    No wonder he has got such a high bill with the immersion heater on 24/7.

    I doubt the meter is faulty. He just has not been paying for the amount of electric he has been using and coupled with the extortionate amount per kwh he is paying he has wracked up a hefty debt.

    Time to get the immersion heater on a timer, time to read the meters on a more regular basis and keep on top of his bills (and that is him doing this not you his dad. He has to learn) and time to get on a much better value for money energy tariff.

    As a comparison we use around £30 per month on electric,so on the low side of average consumption. We do not have an immersion heater on 24/7.
  • matelodave
    matelodave Posts: 8,615 Forumite
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    edited 30 October 2019 at 3:16PM
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    You need to establish which meter he has been getting a bill for - that would mean checking the serial number on the meter with the corresponding number on the bill. It's pretty obvious which is the serial number as it's usually indelibly marked on the meter.

    He (or you or both of you together) then need to establish that the meter that he's been paying the bill for is actually his and not someone else's. Even if it's labelled with his flat number you need to make sure than when he turns stuff on and off in his flat that the meter does actually respond.

    There's a better than even chance that, if the meter is ramping up a significant number of units when he's not there then he could be getting the bills for another flat and that they are getting the benefit of "cheap" leccy.

    As I said, it's his bill so he needs to make sure he keeps control and if that means making an appointment with the caretaker or landlord to read the meter once a month then he's got to get it sorted out.
    Never under estimate the power of stupid people in large numbers
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